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    • October 20, 2017 at 1:59 pm #55498
      Anonymous
      Inactive

      Hello, I use the WooCommerce All in One Currency Converter with your DHL Express plugin, but when I switch currency to USD, shipping cost returned is $0.10 instead of around $35, it works for EUR, but when changed to GBP it stops working altogether. Kindly see below for some clarification.
      Note that the all inputs below remain the same, all changes are the currencies used.
      Base currency is NGN and when it is set to that, I get:
      EXPRESS WORLDWIDE: ?12,739.91
      Weight Charges: ?8,951.25 + DHL Handling Charges: ?3,788.66 (Inc Tax,Ship,etc.)
      Est delivery: Oct-24 23:59

      In USD, I get:
      EXPRESS WORLDWIDE: $0.10
      Weight Charges: $35.49 + DHL Handling Charges: $0.00 (Inc Tax,Ship,etc.)
      Est delivery: Oct-24 23:59

      EUR, I get:
      EXPRESS WORLDWIDE: ?12,739.91
      Weight Charges: ?8,951.25 + DHL Handling Charges: ?3,788.66 (Inc Tax,Ship,etc.)
      Est delivery: Oct-24 23:59

      GBP, I get:
      There are no shipping methods available. Please double check your address, or contact us if you need any help.

    • October 20, 2017 at 2:21 pm #55503
      Anonymous
      Inactive

      Correction:
      EXPRESS WORLDWIDE: €30.58
      Weight Charges: €8,951.25 + DHL Handling Charges: €3,788.66 (Inc Tax,Ship,etc.)
      Est delivery: Oct-24 23:59

    • October 20, 2017 at 3:53 pm #55509
      Anonymous
      Inactive

      Hi zfashola,

      There might be some issue with the currency converter plugin, not displaying the rates right, If you’re getting the rates correctly for few currency and few you does not sound like the issue is coming from our plugin since DHL API will return rates only in one currency set in the account.

      Regards,
      Lorenzo
      Team Xadapter

    • October 20, 2017 at 5:53 pm #55520
      Anonymous
      Inactive

      Ok, I sent a note to the developer for the currency plugin. Hopefully they can resolve the issue

    • October 20, 2017 at 5:59 pm #55521
      Anonymous
      Inactive

      Hi zfashola,

      Sure let us know if you need our help after they reply.

      Regards,
      Lorenzo

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