- This topic has 6 replies, 2 voices, and was last updated 5 years, 7 months ago by
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Hi Frank,
I need your help. 🙂
When I generate a new package, the plugin (I suspect) transfers a comma at the end of the street and house number: The comma is written in the field where the house number should be. This generates a bug so I have to cancel the shipment.
In which file or template can I see what is transferred to the DHL software?
Thank you very much,
warm regards
Heike
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Hi Heike,
The DHl API to be blank, so if you left it blank a comma will replace the blank space.
So to avoid this you can enter the street number in the address line 2 field.
Regards,
Lorenzo-
Hi Lorenzo,
thank you for your quick response.
The problem is new and has started after an update of the plugin in August, because I use the plug-in more than a year without problems. If I enter a new package manually in the DHL account, no entry in the second address line is necessary. It is an exception in German addresses to use an additional entry in the second field.
As it is currently working, I can no longer use the plugin. That’s very pitty … I like the plugin very much.
Warm regards
Heike
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I see, there is an update? Can I get this?
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Hi,
The plugin was taking part of the address line 1 too will has the same solution.
Regards,
Lorenzo-
Dear Lorenzo,
is it possible to try it out?
Warm regards
Heike
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Hi,
Its not possible download, but if you raise a ticket I could send you the plugin zip.
Regards,
Lorenzo
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