Hi,

We will get this sorted out for you, please check the ticket no #1732

You selected PACK AND TRACK INTERNATIONAL shipping service in the plugin settings.

We just checked the debug response provided by you.

The debug response didn’t return this service. Other international services were returned (as seen from the debug response).

To check whether you have selected the correct service, kindly do the following test:
– Enable all services in Australia Post.
– Place an order from the front end. You will see the list of international services returned in this case.
– If the desired service tor is :

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

In case, if the issue persists, please provide us the debug request in a proper format.