When I use IE 11 to test your shipping pro,only the local pickup option is available

Customer :

Your plugin seems to work erratically. When I use IE 11 to test your shipping pro (can use country = Taiwan, zip code = 100), only the local pickup option is available (can use country = Taiwan, applies to all zip code). When I use Firefox, it works. When I use Chrome, it does not work. Can you help me?

 


Support :

Our Shipping pro plugin works well with every browser. It has no browser related issues.

We checked the screenshots, and in the second screenshot where you are getting no shipping rates is because you did not enter the State/city in the calculate shipping.

Kindly check this.

 

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