WooCommerce UPS Shipping plugin is one of the best shipping plugins. It provides real-time accurate shipping rates from UPS directly. With all the advanced features including shipping label generation, shipment tracking, ability tors like the server, network security, etc.
In this article, we will be discussing some of the major network issues that may hinder the functionality of WooCommerce UPS Shipping plugin. After discussing these issues, we will be providing some solutions too. This way you can identify and solve these issues with ease.
Major Network Issues
Based on the store owners a really hard time.
cURL error 28: Operation timed out after 2000 milliseconds with 0 bytes received
This is a very common issue. As suggested in the error itself, this error occurs when the server doesn’t send any request after the time specified (here, 2000 milliseconds). There can be many reasons for this, including slow internet connection, unknown DNS, etc. Most of the times this error occurs at the time of the first request and goes away on the second try. However, it can be very annoying if after the second, and even the third try, the error still remains.
Solution:
The best way to contact us if you are facing this issue.
Access Denied – You to access.
A store owner had this issue while creating shipments with the plugin, where he would get an error stating,
<H1>Access Denied</H1>
You to access “http://www.ups.com/ups.app/xml/ShipConfirm” on this server.<P>
This error generally occurs when the server tries to send the request based on a standard which is no longer supported.
Solution:
According to use TLS 1.2.
Hence, if your website is not compliant with TLS 1.2, it will be shown in the TLS test as the following image.
Once you have enabled the TLS 1.2, the test will show it something similar to the image below.
cURL error 35: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure
This complex looking error occurs at the time of plugin activation. It mainly occurs when the “handshake” fails. The handshake is a process when the server acknowledges the connection with the client. Without that connection, the communication is not possible. If there is no acknowledgment from the server side, it will show this error.
Solution:
One of the basic reason for this error is the outdated cURL version. If you are getting this error, please update the cURL tocol.
Since the TLS is a security proto the server, so that it becomes compatible with TLS 1.2.
cURL error 35: SSL connect error
This error is visible once you enable the Debug Mode in the plugin settings. Generally, when the server tries tocol which is not supported, this error is shown. And, since there is no connection, there is no UPS response received on the front-end.
Solution:
So, that leaves us with the TLS. The server needs to be TLS 1.2 compliant, only then there will be a successful connection with the server. And hence, the error won’t show in the debug data.
cURL error 35: Unknown SSL protocol
While connecting tocol, it will show this error.
Solution:
If you want, you can disable the “SSL Verify” option in the plugin setting. This way there will be no verification of the proto enable/disable the SSL Verify option in the plugin settings.
Otherwise, you need to make sure that your server is compliant with the TLS version 1.2. This way there will be no issues at the time of verification since the server will send the request based on TLS 1.2.
Summary…
This article covers some major network issues that may cripple your sto some other issues. This article covers some of the similar issues that you may face with the WooCommerce UPS Shipping plugin. Along with the issues, we have also attached how you can resolve these issues.
If you have any suggestions or queries regarding this article, feel free to share your views in the comment section below. Or if you have any query about the WooCommerce UPS Shipping plugin, you can visit the official plugin page here. There you will find all the specifications along with the price of the plugin.
About the plugin
WooCommerce UPS Shipping plugin
- Link to the Basic Version
- Premium Version Cost – $69
- Get real-time UPS shipping rates
- Adjust shipping rates based on handling charges or discounts
- Print UPS Shipping labels within the store
- Track your packages
- Send real-time notifications tomers.