Why I can’t see weight-based parcel packing option in plugin settings?

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Customer :

I’m not able to see the option for weight-based packing under the parcel packing field. What is the reason for this?

XAdapter Support :

We assume you are using an old version of the plugin. Weight-based shipping will appear under parcel packing once you update the version.

Kindly check the attached screenshot.

You can to MY ACCOUNT (from API Downloads section) on xadapter.com.

 

2 thoughts on “Why I can’t see weight-based parcel packing option in plugin settings?”

  1. Jeffrey

    I am having the same problem. I just downloaded the plugin today so I am using the latest version, but there is no option for weight based packaging

    1. Anindo

      Hi Jeffrey,

      That’s strange.
      I just checked it myself and am getting the option for weight based. Attached screenshots for your reference.
      https://ibb.co/namjfT
      https://ibb.co/ipSCZo

      If you are still facing any problem, can you please raise a ticket to support.xadapter.com
      Our guys will surely help you out.

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