Customer :
XAdapter Support :
XAdapter Support :
Let me explain the packing type with a simple scenario.
Suppose you have configured one box of dimensions 3x3x3, and a product has dimensions 3x3x1.
So ideally only three products can fit into a separate box (of dimensions 3x3x3).
Therefore, the packing completely depends on the box created by you.
I have it configured to “Pack into boxes with weight and dimensions”
When I generate packages and it calculates 2 packages, is it possible to delete one of these packages? The scenario is after auto package generation, I decide to use a different box that will hold all items so I need to delete one of the auto generated packages otherwise I’ll have an undesired FedEx shipment.
Hi Roger,
Currently its not possible to delete the auto generated packages, since the customer would have paid for two packages while calculating the shipping cost in the cart or checkout page. If you want to use only one box for the shipment you need to define a bigger box in the plugin settings that can accommodate all the items on cart, or the box you actually use for shipment.
If you’re not sure about which box you’re using for packing you can also use the weight based packing, then all items will be packed in a single box based on the weight limit set.