Forum Replies Created

Viewing 15 posts - 1 through 15 (of 353 total)
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    Posts
  • in reply to: Nothing Exports/NO DATA #79513
    Mark
    Mark
    Keymaster

    Hi,

    Could you please mention which subscription plugin you are using.

  • in reply to: Include Item/Product Image on Invoice #79346
    Mark
    Mark
    Keymaster

    Hi,

    You can expect the feature in the upcoming update.

  • in reply to: Remove Product Variation from Invoice #79219
    Mark
    Mark
    Keymaster

    Hi,

    We will follow up on the ticket you created.

  • in reply to: Having issue with Customization #79218
    Mark
    Mark
    Keymaster

    Hi,

    We will follow up on the ticket you created.

  • in reply to: Remove Product Variation from Invoice #79097
    Mark
    Mark
    Keymaster

    Hi,

    To remove the variation information and add a product meta to invoice, please follow below steps:
    Go to plugin settings invoice tab> Advanced Options > Product Meta Fields > Add Product Meta
    This will fetch any product meta stored with the products and show it on the invoice. You may enter the meta key and field name.

    In the general settings tab> uncheck the Enable Variation Data option to remove the variation information.

    This will display the metadata alone under the product name in the invoice. By default, all added meta will be shown as one below the other. You may refer the below-given screenshots.
    https://snag.gy/tPz8KI.jpg
    https://snag.gy/zFjH4n.jpg

    You won’t require any hooks or functions to make it work.

  • in reply to: Remove Product Variation from Invoice #79056
    Mark
    Mark
    Keymaster

    Hi,

    To remove the product variation information from the invoice and other labels, you can turn it off under plugin settings>General tab. Displaying the variation information into separate will increase the pagination of the invoice which our users usually do not prefer.

  • in reply to: Problem on export , not Thai Fonts #78897
    Mark
    Mark
    Keymaster

    Hi,

    Our plugin supports the Thai language. Kindly make sure that you are viewing the CSV as UTF-8 encoded.

  • in reply to: Apple pay is not processing. #78741
    Mark
    Mark
    Keymaster

    Hi,

    We had requested site access via support ticket you raised. Please rever back to us on the same. Support will check up on the issue and assist you accordingly.

  • in reply to: Case for lots of images #78652
    Mark
    Mark
    Keymaster

    Hi,

    Instead of hosting images on another server, you may please upload the images in your WordPress media library and specify their filenames(image1.jpg) in the images column in the CSV instead of full URL. The plugin is capable of connecting the images to products if they are present in the media library.

    Hope this helps.

  • in reply to: Having issue with Customization #78561
    Mark
    Mark
    Keymaster

    Hi Ben,

    Currently, there are no direct settings to customize the table structure like width or length within the plugin. Can you please let us know which template you are using/ You may reach us via support with a screenshot.

  • in reply to: Migrating Subscriptions #78464
    Mark
    Mark
    Keymaster

    Hi,

    As per our communication on support desk, we have notified developers regarding the warning and will be fixed in the coming update.

  • in reply to: Unable to import rows with special characters #78462
    Mark
    Mark
    Keymaster

    Hi,

    Please share us the CSV via the support link

  • in reply to: Every Alternate Row Showing As "Post is Not a Product" #78444
    Mark
    Mark
    Keymaster

    Hi,

    Your understanding is correct about “Post is Not a Product”. This error occurs when there is an already existing post with the same ID on your site. You can view the post ID’s in the wp_posts table of your database.

  • in reply to: Wrong Attributes Names #78303
    Mark
    Mark
    Keymaster

    Hi,

    As per our communication via support desk, we have fixed the issue by updating the plugin.

  • in reply to: Update Failed #78297
    Mark
    Mark
    Keymaster

    Hi Steve,

    Our WooCommerce PDF Invoices and Packing Slips Plugin premium version is currently at 3.5.7 and the basic version is at 2.3.8 and the version you mentioned is 3.10.0, which is not yet released one. Both plugin version does not have any update issue currently.

    Are you sure that you are using our WooCommerce PDF Invoices and Packing Slips Plugin?

Viewing 15 posts - 1 through 15 (of 353 total)