Woocommerce cart throwing an error

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    • #52411
      Anonymous
      Inactive

      Hi, i just purchased your plugin and after trying to remove some items from my shopping cart i got the following error:

      Fatal error: Call to a member function get_packtype() on null in /home/superretro/public_html/wp-content/plugins/canada-post-woocommerce-shipping/includes/class-wf-packing.php on line 155

      I get this error every time now i try to access my cart page.

      Please assist, thanks.

    • #52451
      Anonymous
      Inactive

      Hi Leo,

      This issue comes if you’re using the box packing option based on weight and dimension, and if you haven’t defined any custo those boxes. If you define a box that will fit the items in the cart or choose different box packing option the error should go away.

      We’ll release a new update to fix this.

      Regards,
      Lorenzo
      TEam xadapter

    • #52528
      Anonymous
      Inactive

      Hi Leo,

      We’ve released a new version with a fix to a member function get_packtype() on null in /home/superretro/public_html/wp-content/plugins/canada-post-woocommerce-shipping/includes/class-wf-packing.php on line 155

      Let us know if you have any queries.

      Regards,
      Lorenzo
      Team xadapter

    • #52665
      Anonymous
      Inactive

      Hi Lorenzo,

      Thanks for pointing that out. I updated the plugin and it looks like the error is gone so thanks for fixing the issue.

      Regards.

    • #52667
      Anonymous
      Inactive

      Hi Leo,

      You’re welcome. Let us know if you face any issues with the plugin.

      Regards,
      Lorenzo
      team Xadapter

    • #60328
      Anonymous
      Inactive

      The issue is still here. Please answer my ticket regarding refund.

    • #60329
      Anonymous
      Inactive

      Error thrown

      Call to a member function get_packtype() on null

      when editing pages.

    • #60354
      Anonymous
      Inactive

      Hi Leo,

      As explained by Lorenzo earlier, if you’re using the box packing option based on weight and dimension, and if you haven’t defined any custo those boxes. If you define a box that will fit the items in the cart or choose different box packing option the error should go away.

      Can you please provide us screenshot of the settings page and also the product dimension screenshot so that we can immediately check this. Also, we will be handling this error to display a more user defined error message.

      Finally, regarding refund, can you please provide us the ticket number using which you have communicating to us on the refund.

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