- This topic has 1 reply, 2 voices, and was last updated 5 years, 11 months ago by
.
-
Posts
-
-
Hello,
I think I’ve got the plugin working correctly, I’m currently doing a test order and I can see the real time rate charge from ups and have the option to print the label from the test order, however this test order is not yet showing in the ups account as a shipment.
My question is when will it show? does the system wait until you click to print the label before sending the shipment to ups or should it be showing in ups before I print the label?
Just wanting to check before I finish set up and make it all live
Thanks in advance!
-
Hi Kathryn,
Thanks for reaching out to us.
The orders will populate only when the labels are generated with Live Credentials. (i.e; in the Live environment)
The test orders will not be populated as they only generate sample labels.Can you please check whether you are generating labels in the Live mode or Test mode and then check with it?
Let us know if you have any query.
Regards,
-
- You must be logged in to reply to this topic.