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    • February 14, 2017 at 6:44 am #37286
      Anonymous
      Inactive

      As of today the UPS WooCommerce plugin is not working at all and is saying it needs to be updated. When I try to update it it says it is not tested with the version of WordPress we have installed (the latest version). Our shipping is totally down as a result. I need an answer FAST – this is URGENT. Why is the plugin not updating? I have disabled all other plugins.

      Please respond asap. Thank you.

    • February 14, 2017 at 2:55 pm #37301
      Anonymous
      Inactive

      Hi Gary,

      If this is an emergency, kindly login download the plugin from there.

      Then delete and deactivate the plugin first and then install the newly downloaded plugin. Do not worry. You will not loose any setting data.
      Note : For looking into provide our support team with admin access so that they can immediately help you.

      Let us know if you have any query.

    • February 14, 2017 at 10:20 pm #37324
      Anonymous
      Inactive

      Okay – I did that and it is updated and working now – mostly. But the original problem is still there – the Local Pickup option is not working. It was working, but then we added some more local zip codes – about 20 – and now it is not working again – it is giving shoppers a No Shipping Options message. Can you help me with that?

      Thank you, G

    • February 15, 2017 at 10:11 am #37349
      Anonymous
      Inactive

      Hi Gary,

      The local Pickup feature is a default WooCommerce feature. Ideally we do not provide support for WooCommerce issues.

      However, we can trace the issue for you and guide you on this.
      Kindly raise a ticket with the mentioned problem (relevant screenshots would help).

      Our team will quickly guide you.

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