Unable to use Dynamic Pricing!

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    • #41612
      Anonymous
      Inactive

      Hi I’m testing the free plugin in order to understand the behaviour with the idea to buy the PRO version for our customer but I’m facing a serious issue: I’ve defined 3 rules (see image) applied to three different products …

      RULES

      then I try to buy these products and on the product page there’s no idea I’m buying a special price product by quantity

      product page

      and when I move to the cart in some cases the discount appears but isn’t applied.

      cart

      for sure I did a mistake somewhere but I followed the docs … so any suggestion is more than welcome since I should buy the plugin asap

      THX

      Roberto

    • #41614
      Anonymous
      Inactive

      Hi Roberto,

      The attached screenshots are not visible.
      Can you attach them via any image hosting site so that we can click on the URL and check it?

    • #41615
      Anonymous
      Inactive
    • #41617
      Anonymous
      Inactive

      Hi Roberto,

      Thank you for the screenshots.

      From here, everything seems fine to us.
      Can you provide our team access so that we can analyze this?

      You can send the details by raising a ticket.

    • #41620
      Anonymous
      Inactive

      Ok I’ve opened a ticket with the same title of this post …

      THX

      Roberto

    • #41621
      Anonymous
      Inactive

      Hi Roberto,

      Thank you!

      We will get back to you.

    • #41773
      Anonymous
      Inactive

      I’ve sent you another email … I’ve disabled the plugins you supposed are the ones conflicting with Dynamic pricing but the “fixed price” option isn’t working and I get “funny” results in the cart after buying the product!

    • #41790
      Anonymous
      Inactive

      Hi Roberto,

      We will check the ticket and get back to you on this.

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