Unable to import rows with special charactersben2018-08-07T10:28:54+00:00 XAdapter › Forums › Product Export Import Plugin For WooCommerce › Unable to import rows with special characters This topic contains 3 replies, has 2 voices, and was last updated by Mark 1 year, 2 months ago. Author Posts August 7, 2018 at 10:28 am #77489 benParticipant Hi, I have trouble importing rows that contain special characters (eg í, ř, á etc) in the description or title. It always says “Failed to import”. Anyway that I can do it? Thanks! August 7, 2018 at 3:11 pm #77567 MarkKeymaster Hi, “Failed to import” error occurs when the CSV contains unidentified characters.CSV containing special characters can also be imported if it is saved as UTF-8 encoded. Ensure that the CSV is UTF-8 encoded to avoid this issue. August 20, 2018 at 9:40 pm #78264 benParticipant Hi, I am using UTF-8 encoding for my csv file however, I still get the failed to import error. Tested when I remove the special character, it imports without any error. August 24, 2018 at 2:13 pm #78462 MarkKeymaster Hi, Please share us the CSV via the support link Author Posts You must be logged in to reply to this topic.