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    • February 15, 2018 at 1:50 pm #64269
      Anonymous
      Inactive

      We have a store setup using this plugin along with Webgility, which syncs with our client’s QuickBooks. For some reason our client is no longer receiving the transaction IDs for their orders. I can see that a transaction ID is being generated, however it’s not being posted to the Transaction ID field, thus not being synced with QuickBooks. See screenshot below for what I mean:

      https://i.imgur.com/bB6W1Dk.png

      Any ideas?

    • February 15, 2018 at 2:56 pm #64332
      Anonymous
      Inactive

      Hi,

      Please provide admin credentials to see the issue.

      Regards,
      Lorenzo

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