Setting up: Several Questions

This topic has 8 replies, 2 voices, and was last updated 5 years, 12 months ago by Anonymous.

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- March 22, 2018 at 2:04 pm #67434
  
  Anonymous
  Inactive
  
  Just purchased the Fedex plugin, and am testing now with a test key. A couple of questions:
  
  The rates I’m seeing don’t correspond with our regular discount rates when get a “rates and transit time” quote trough the Fedex site using our account. Is that normal for a test key? To get the test key I had to log in with our regular credentials, so I would have thought Fedex links that test key to our account. I have “Request type” set to “Account rates”.
  
  With debug enabled, I can see a message come back from Fedex:
  
  FedEx RESPONSE: Reveal
  stdClass Object
  (
  [HighestSeverity] => NOTE
  [Notifications] => stdClass Object
  (
  [Severity] => NOTE
  [Source] => crs
  [Code] => 819
  [Message] => The origin state/province code has been changed.
  [LocalizedMessage] => The origin state/province code has been changed.
  )
  
  This is a “NOTE” so probably not severe. However, why would state/province code change? It’s sending this as the origin:
  
  [RequestedShipment] => Array
  (
  [EditRequestType] => 1
  [PreferredCurrency] => CAD
  [DropoffType] => REGULAR_PICKUP
  [ShipTimestamp] => 2018-03-22T00:00:00+00:00
  [PackagingType] => YOUR_PACKAGING
  [Shipper] => Array
  (
  [Address] => Array
  (
  [PostalCode] => K0G1J0
  [CountryCode] => CA
  )
  
  )
  
  [ShippingChargesPayment] => Array
  (
  [PaymentType] => SENDER
  [Payor] => Array
  (
  [ResponsibleParty] => Array
  (
  [AccountNumber] => XXXXXXXXXX (Changed by me to hide account number)
  [CountryCode] => CA
  )
  
  )
  
  )
  
  Why isn’t the plugin sending the full source/from address? I’ve entered it in both Woocommerce as well as the settings of the Fedex plugin.
  
  Seems fedex is not returning the residential surcharge (address I tested is residential). I read that this is a Fedex account setting, but where do I set this if I want the plugin to automagically determine residential/business?
  
  We have some items that can only ship truck-freight (and we does NOT return shipping prices for some items?
  
  That’s it for now. Thank you for your help!
  
  -Rob-
  http://www.solacity.com
- March 22, 2018 at 9:53 pm #67530
  
  Anonymous
  Inactive
  
  Thanks Anindo!
  Just checked out “Hide shipping methods”, that could do the same with “hide” but it requires hiding every single Fedex shipping option, where the real issue that needs resolving is enabling Fedex for the class of items that are packages).
  
  I talked documentation, it’ll help others from wondering why rates are what they are with test keys.
  
  I’ll get production keys and see if things work as they should. If I run into more questions I’ll let you know!
  Thanks again!
  
  -Rob-
- March 22, 2018 at 10:22 pm #67534
  
  Anonymous
  Inactive
  
  Hi Rob,
  
  Thank you for your suggestion.
  Yes, you are correct. Sometimes negation can seem a bit overwhelming. However, we have kept this as this is a standard practice throughout to use negation for such instances. Anyways, we have noted your point.
  
  Also, we will surely add this documentation as quickly as possible.
- March 23, 2018 at 12:08 am #67552
  
  Anonymous
  Inactive
  
  I have to be requested, see this page: https://www.fedex.com/us/developer/web-services/process.html?tab=tab3
  So, in there, it’s “Advanced Service without Label Certification”.
  
  That is what I just did, I got my production keys, and Fedex says they’ve switched on Address Validation for the account. However, I’m not seeing the Fedex pricing from the plugin does properly use my discount rates, so that’s good.
  
  Should I check the option “Default don’t have that checked at this time.
  
  More testing is in order…
  
  -Rob-
- March 23, 2018 at 12:30 am #67557
  
  Anonymous
  Inactive
  
  Hi Rob,
  
  Thanks for the sharing the information.
  
  Yes, you will need to residential delivery” option in the plugin settings.
  Can you please enable it and then check with it?
  
  Do let us know if you have any query.
  Regards,
- March 23, 2018 at 1:40 am #67561
  
  Anonymous
  Inactive
  
  OK. More testing, and it seems Address Validation is unfortunately NOT working properly. I verified with Fedex that it is definitely turned on for our meter number. When they look over the address info that’s being sent along, they to pass that, and it defaults), and I verified with Fedex that Address Validation is indeed available for Canada.
  
  Here is the transaction log, with meter etc. edited out, note the SERVICE_UNAVAILABLE_FOR_ADDRESS reply:
  
  FedEx ADDRESS VALIDATION REQUEST: Reveal
  Array
  (
  [WebAuthenticationDetail] => Array
  (
  [UserCredential] => Array
  (
  [Key] => XXXXXXXX
  [Password] => XXXXXXXX
  )
  
  )
  
  [ClientDetail] => Array
  (
  [AccountNumber] => XXXXXXXX
  [MeterNumber] => XXXXXXXX
  )
  
  [TransactionDetail] => Array
  (
  [CustomerTransactionId] => *** Address Validation Request v2 from WooCommerce ***
  )
  
  [Version] => Array
  (
  [ServiceId] => aval
  [Major] => 2
  [Intermediate] => 0
  [Minor] => 0
  )
  
  [RequestTimestamp] => 2018-03-22T19:48:09+00:00
  [Options] => Array
  (
  [CheckResidentialStatus] => 1
  [MaximumNumberOfMatches] => 1
  [StreetAccuracy] => LOOSE
  [DirectionalAccuracy] => LOOSE
  [CompanyNameAccuracy] => LOOSE
  [ConvertToUpperCase] => 1
  [RecognizeAlternateCityNames] => 1
  [ReturnParsedElements] => 1
  )
  
  [AddressesToValidate] => Array
  (
  [0] => Array
  (
  [AddressId] => WTC
  [Address] => Array
  (
  [StreetLines] => Array
  (
  [0] => 1101 Yorks Corners Road
  [1] =>
  )
  
  [PostalCode] => K0A 1V0
  )
  
  )
  
  )
  
  )
  FedEx ADDRESS VALIDATION RESPONSE: Reveal
  stdClass Object
  (
  [HighestSeverity] => SUCCESS
  [Notifications] => stdClass Object
  (
  [Severity] => SUCCESS
  [Source] => wsi
  )
  
  [TransactionDetail] => stdClass Object
  (
  [CustomerTransactionId] => *** Address Validation Request v2 from WooCommerce ***
  [Localization] => stdClass Object
  (
  [LanguageCode] =>
  )
  
  )
  
  [Version] => stdClass Object
  (
  [ServiceId] => aval
  [Major] => 2
  [Intermediate] => 0
  [Minor] => 0
  )
  
  [ReplyTimestamp] => 2018-03-22T14:48:13-05:00
  [AddressResults] => stdClass Object
  (
  [AddressId] => WTC
  [ProposedAddressDetails] => stdClass Object
  (
  [Score] =>
  [Changes] => SERVICE_UNAVAILABLE_FOR_ADDRESS
  [ResidentialStatus] => UNDETERMINED
  [DeliveryPointValidation] => UNAVAILABLE
  [Address] => stdClass Object
  (
  [City] =>
  [StateOrProvinceCode] =>
  [PostalCode] => K0A 1V0
  )
  
  [RemovedNonAddressData] =>
  )
  
  )
  
  )
  FedEx REQUEST: Reveal
  Array
  (
  [WebAuthenticationDetail] => Array
  (
  [UserCredential] => Array
  (
  [Key] => XXXXXXXX
  [Password] => XXXXXXXX
  )
  
  )
  
  [ClientDetail] => Array
  (
  [AccountNumber] => XXXXXXXX
  [MeterNumber] => XXXXXXXX
  )
  
  [TransactionDetail] => Array
  (
  [CustomerTransactionId] => *** WooCommerce Rate Request ***
  )
  
  [Version] => Array
  (
  [ServiceId] => crs
  [Major] => 22
  [Intermediate] => 0
  [Minor] => 0
  )
  
  [ReturnTransitAndCommit] => 1
  [RequestedShipment] => Array
  (
  [EditRequestType] => 1
  [PreferredCurrency] => CAD
  [DropoffType] => REGULAR_PICKUP
  [ShipTimestamp] => 2018-03-23T00:00:00+00:00
  [PackagingType] => YOUR_PACKAGING
  [Shipper] => Array
  (
  [Address] => Array
  (
  [PostalCode] => K0G1J0
  [CountryCode] => CA
  )
  
  )
  
  [ShippingChargesPayment] => Array
  (
  [PaymentType] => SENDER
  [Payor] => Array
  (
  [ResponsibleParty] => Array
  (
  [AccountNumber] => XXXXXXXX
  [CountryCode] => CA
  )
  
  )
  
  )
  
  [RateRequestTypes] => NONE
  [Recipient] => Array
  (
  [Address] => Array
  (
  [Residential] => 1
  [PostalCode] => K0A1V0
  [City] => EDWARDS
  [StateOrProvinceCode] => ON
  [CountryCode] => CA
  )
  
  )
  
  [RequestedPackageLineItems] => Array
  (
  [0] => Array
  (
  [SpecialServicesRequested] => Array
  (
  [SpecialServiceTypes] => Array
  (
  [0] => SIGNATURE_OPTION
  )
  
  [SignatureOptionDetail] => Array
  (
  [OptionType] => SERVICE_DEFAULT
  )
  
  )
  
  [SequenceNumber] => 1
  [GroupNumber] => 1
  [GroupPackageCount] => 1
  [Weight] => Array
  (
  [Value] => 4.5
  [Units] => LB
  )
  
  )
  
  )
  
  [PackageCount] => 1
  )
  
  )
  FedEx RESPONSE: Reveal
  stdClass Object
  (
  [HighestSeverity] => NOTE
  [Notifications] => stdClass Object
  (
  [Severity] => NOTE
  [Source] => crs
  [Code] => 819
  [Message] => The origin state/province code has been changed.
  [LocalizedMessage] => The origin state/province code has been changed.
  )
  
  [TransactionDetail] => stdClass Object
  (
  [CustomerTransactionId] => *** WooCommerce Rate Request ***
  )
  
  [Version] => stdClass Object
  (
  [ServiceId] => crs
  [Major] => 22
  [Intermediate] => 0
  [Minor] => 0
  )
  
  [RateReplyDetails] => Array
  (
  [0] => stdClass Object
  (
  [ServiceType] => PRIORITY_OVERNIGHT
  [PackagingType] => YOUR_PACKAGING
  [DeliveryStation] => YOWB
  [DeliveryDayOfWeek] => MON
  [DeliveryTimestamp] => 2018-03-26T17:00:00
  [CommitDetails] => stdClass Object
  (
  [ServiceType] => PRIORITY_OVERNIGHT
  [DerivedShipmentSignatureOption] => stdClass Object
  (
  [OptionType] => NO_SIGNATURE_REQUIRED
  )
  
  [DerivedOriginDetail] => stdClass Object
  (
  [CountryCode] => CA
  [StateOrProvinceCode] => ON
  [PostalCode] => K0G1J0
  [ServiceArea] => PM
  [LocationId] => YOWX
  [LocationNumber] => 0
  )
  
  [DerivedDestinationDetail] => stdClass Object
  (
  [CountryCode] => CA
  [StateOrProvinceCode] => ON
  [PostalCode] => K0A1V0
  [ServiceArea] => PM
  [LocationId] => YOWB
  [LocationNumber] => 0
  [AirportId] => YOW
  )
  
  [CommitTimestamp] => 2018-03-26T17:00:00
  [DayOfWeek] => MON
  [DestinationServiceArea] => PM
  [BrokerToDestinationDays] => 0
  [DocumentContent] => NON_DOCUMENTS
  )
  
  [DestinationAirportId] => YOW
  [IneligibleForMoneyBackGuarantee] =>
  [OriginServiceArea] => PM
  [DestinationServiceArea] => PM
  [SignatureOption] => NO_SIGNATURE_REQUIRED
  [ActualRateType] => PAYOR_ACCOUNT_SHIPMENT
  [RatedShipmentDetails] => stdClass Object
  (
  [ShipmentRateDetail] => stdClass Object
  (
  [RateType] => PAYOR_ACCOUNT_SHIPMENT
  [RateScale] => 0000000
  [RateZone] => R0019
  [PricingCode] => ACTUAL
  [RatedWeightMethod] => ACTUAL
  [CurrencyExchangeRate] => stdClass Object
  (
  [FromCurrency] => CAD
  [IntoCurrency] => CAD
  [Rate] => 1.0
  )
  
  [DimDivisor] => 0
  [FuelSurchargePercent] => 12.75
  [TotalBillingWeight] => stdClass Object
  (
  [Units] => LB
  [Value] => 5.0
  )
  
  [TotalBaseCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 43.75
  )
  
  [TotalFreightDiscounts] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 19.69
  )
  
  [TotalNetFreight] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 24.06
  )
  
  [TotalSurcharges] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 30.97
  )
  
  [TotalNetFedExCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 55.03
  )
  
  [TotalTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 7.15
  )
  
  [TotalNetCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 62.18
  )
  
  [TotalRebates] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalDutiesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalAncillaryFeesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalDutiesTaxesAndFees] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalNetChargeWithDutiesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 62.18
  )
  
  [FreightDiscounts] => stdClass Object
  (
  [RateDiscountType] => VOLUME
  [Description] => Volume
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 19.69
  )
  
  [Percent] => 45.0
  )
  
  [Surcharges] => Array
  (
  [0] => stdClass Object
  (
  [SurchargeType] => OUT_OF_PICKUP_AREA
  [Description] => Out of pickup area
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 21.0
  )
  
  )
  
  [1] => stdClass Object
  (
  [SurchargeType] => RESIDENTIAL_DELIVERY
  [Description] => Residential delivery
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 3.75
  )
  
  )
  
  [2] => stdClass Object
  (
  [SurchargeType] => FUEL
  [Description] => Fuel
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 6.22
  )
  
  )
  
  )
  
  [Taxes] => stdClass Object
  (
  [TaxType] => HST
  [Description] => Canada Ontario harmonized sales
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 7.15
  )
  
  )
  
  )
  
  )
  
  )
  
  [1] => stdClass Object
  (
  [ServiceType] => STANDARD_OVERNIGHT
  [PackagingType] => YOUR_PACKAGING
  [DeliveryStation] => YOWB
  [DeliveryDayOfWeek] => MON
  [DeliveryTimestamp] => 2018-03-26T20:00:00
  [CommitDetails] => stdClass Object
  (
  [ServiceType] => STANDARD_OVERNIGHT
  [DerivedShipmentSignatureOption] => stdClass Object
  (
  [OptionType] => NO_SIGNATURE_REQUIRED
  )
  
  [DerivedOriginDetail] => stdClass Object
  (
  [CountryCode] => CA
  [StateOrProvinceCode] => ON
  [PostalCode] => K0G1J0
  [ServiceArea] => PM
  [LocationId] => YOWX
  [LocationNumber] => 0
  )
  
  [DerivedDestinationDetail] => stdClass Object
  (
  [CountryCode] => CA
  [StateOrProvinceCode] => ON
  [PostalCode] => K0A1V0
  [ServiceArea] => PM
  [LocationId] => YOWB
  [LocationNumber] => 0
  [AirportId] => YOW
  )
  
  [CommitTimestamp] => 2018-03-26T20:00:00
  [DayOfWeek] => MON
  [DestinationServiceArea] => PM
  [BrokerToDestinationDays] => 0
  [DocumentContent] => NON_DOCUMENTS
  )
  
  [DestinationAirportId] => YOW
  [IneligibleForMoneyBackGuarantee] =>
  [OriginServiceArea] => PM
  [DestinationServiceArea] => PM
  [SignatureOption] => NO_SIGNATURE_REQUIRED
  [ActualRateType] => PAYOR_ACCOUNT_SHIPMENT
  [RatedShipmentDetails] => stdClass Object
  (
  [ShipmentRateDetail] => stdClass Object
  (
  [RateType] => PAYOR_ACCOUNT_SHIPMENT
  [RateScale] => 0000000
  [RateZone] => R0019
  [PricingCode] => ACTUAL
  [RatedWeightMethod] => ACTUAL
  [CurrencyExchangeRate] => stdClass Object
  (
  [FromCurrency] => CAD
  [IntoCurrency] => CAD
  [Rate] => 1.0
  )
  
  [DimDivisor] => 0
  [FuelSurchargePercent] => 12.75
  [TotalBillingWeight] => stdClass Object
  (
  [Units] => LB
  [Value] => 5.0
  )
  
  [TotalBaseCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 41.2
  )
  
  [TotalFreightDiscounts] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 18.54
  )
  
  [TotalNetFreight] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 22.66
  )
  
  [TotalSurcharges] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 30.79
  )
  
  [TotalNetFedExCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 53.45
  )
  
  [TotalTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 6.95
  )
  
  [TotalNetCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 60.4
  )
  
  [TotalRebates] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalDutiesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalAncillaryFeesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalDutiesTaxesAndFees] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalNetChargeWithDutiesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 60.4
  )
  
  [FreightDiscounts] => stdClass Object
  (
  [RateDiscountType] => VOLUME
  [Description] => Volume
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 18.54
  )
  
  [Percent] => 45.0
  )
  
  [Surcharges] => Array
  (
  [0] => stdClass Object
  (
  [SurchargeType] => OUT_OF_PICKUP_AREA
  [Description] => Out of pickup area
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 21.0
  )
  
  )
  
  [1] => stdClass Object
  (
  [SurchargeType] => RESIDENTIAL_DELIVERY
  [Description] => Residential delivery
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 3.75
  )
  
  )
  
  [2] => stdClass Object
  (
  [SurchargeType] => FUEL
  [Description] => Fuel
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 6.04
  )
  
  )
  
  )
  
  [Taxes] => stdClass Object
  (
  [TaxType] => HST
  [Description] => Canada Ontario harmonized sales
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 6.95
  )
  
  )
  
  )
  
  )
  
  )
  
  [2] => stdClass Object
  (
  [ServiceType] => FEDEX_2_DAY
  [PackagingType] => YOUR_PACKAGING
  [DeliveryStation] => YOWB
  [DeliveryDayOfWeek] => MON
  [DeliveryTimestamp] => 2018-03-26T20:00:00
  [CommitDetails] => stdClass Object
  (
  [ServiceType] => FEDEX_2_DAY
  [DerivedShipmentSignatureOption] => stdClass Object
  (
  [OptionType] => NO_SIGNATURE_REQUIRED
  )
  
  [DerivedOriginDetail] => stdClass Object
  (
  [CountryCode] => CA
  [StateOrProvinceCode] => ON
  [PostalCode] => K0G1J0
  [ServiceArea] => PM
  [LocationId] => YOWX
  [LocationNumber] => 0
  )
  
  [DerivedDestinationDetail] => stdClass Object
  (
  [CountryCode] => CA
  [StateOrProvinceCode] => ON
  [PostalCode] => K0A1V0
  [ServiceArea] => PM
  [LocationId] => YOWB
  [LocationNumber] => 0
  [AirportId] => YOW
  )
  
  [CommitTimestamp] => 2018-03-26T20:00:00
  [DayOfWeek] => MON
  [DestinationServiceArea] => PM
  [BrokerToDestinationDays] => 0
  [DocumentContent] => NON_DOCUMENTS
  )
  
  [DestinationAirportId] => YOW
  [IneligibleForMoneyBackGuarantee] =>
  [OriginServiceArea] => PM
  [DestinationServiceArea] => PM
  [SignatureOption] => NO_SIGNATURE_REQUIRED
  [ActualRateType] => PAYOR_ACCOUNT_SHIPMENT
  [RatedShipmentDetails] => stdClass Object
  (
  [ShipmentRateDetail] => stdClass Object
  (
  [RateType] => PAYOR_ACCOUNT_SHIPMENT
  [RateScale] => 0000000
  [RateZone] => R0019
  [PricingCode] => ACTUAL
  [RatedWeightMethod] => ACTUAL
  [CurrencyExchangeRate] => stdClass Object
  (
  [FromCurrency] => CAD
  [IntoCurrency] => CAD
  [Rate] => 1.0
  )
  
  [DimDivisor] => 0
  [FuelSurchargePercent] => 12.75
  [TotalBillingWeight] => stdClass Object
  (
  [Units] => LB
  [Value] => 5.0
  )
  
  [TotalBaseCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 40.5
  )
  
  [TotalFreightDiscounts] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 18.23
  )
  
  [TotalNetFreight] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 22.27
  )
  
  [TotalSurcharges] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 30.75
  )
  
  [TotalNetFedExCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 53.02
  )
  
  [TotalTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 6.89
  )
  
  [TotalNetCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 59.91
  )
  
  [TotalRebates] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalDutiesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalAncillaryFeesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalDutiesTaxesAndFees] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalNetChargeWithDutiesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 59.91
  )
  
  [FreightDiscounts] => Array
  (
  [0] => stdClass Object
  (
  [RateDiscountType] => VOLUME
  [Description] => Volume
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 18.23
  )
  
  [Percent] => 45.0
  )
  
  [1] => stdClass Object
  (
  [RateDiscountType] => OTHER
  [Description] => Other
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [Percent] => 0.0
  )
  
  )
  
  [Surcharges] => Array
  (
  [0] => stdClass Object
  (
  [SurchargeType] => OUT_OF_PICKUP_AREA
  [Description] => Out of pickup area
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 21.0
  )
  
  )
  
  [1] => stdClass Object
  (
  [SurchargeType] => RESIDENTIAL_DELIVERY
  [Description] => Residential delivery
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 3.75
  )
  
  )
  
  [2] => stdClass Object
  (
  [SurchargeType] => FUEL
  [Description] => Fuel
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 6.0
  )
  
  )
  
  )
  
  [Taxes] => stdClass Object
  (
  [TaxType] => HST
  [Description] => Canada Ontario harmonized sales
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 6.89
  )
  
  )
  
  )
  
  )
  
  )
  
  [3] => stdClass Object
  (
  [ServiceType] => FEDEX_EXPRESS_SAVER
  [PackagingType] => YOUR_PACKAGING
  [DeliveryStation] => YOWB
  [DeliveryDayOfWeek] => MON
  [DeliveryTimestamp] => 2018-03-26T20:00:00
  [CommitDetails] => stdClass Object
  (
  [ServiceType] => FEDEX_EXPRESS_SAVER
  [DerivedShipmentSignatureOption] => stdClass Object
  (
  [OptionType] => NO_SIGNATURE_REQUIRED
  )
  
  [DerivedOriginDetail] => stdClass Object
  (
  [CountryCode] => CA
  [StateOrProvinceCode] => ON
  [PostalCode] => K0G1J0
  [ServiceArea] => PM
  [LocationId] => YOWX
  [LocationNumber] => 0
  )
  
  [DerivedDestinationDetail] => stdClass Object
  (
  [CountryCode] => CA
  [StateOrProvinceCode] => ON
  [PostalCode] => K0A1V0
  [ServiceArea] => PM
  [LocationId] => YOWB
  [LocationNumber] => 0
  [AirportId] => YOW
  )
  
  [CommitTimestamp] => 2018-03-26T20:00:00
  [DayOfWeek] => MON
  [DestinationServiceArea] => PM
  [BrokerToDestinationDays] => 0
  [DocumentContent] => NON_DOCUMENTS
  )
  
  [DestinationAirportId] => YOW
  [IneligibleForMoneyBackGuarantee] =>
  [OriginServiceArea] => PM
  [DestinationServiceArea] => PM
  [SignatureOption] => NO_SIGNATURE_REQUIRED
  [ActualRateType] => PAYOR_ACCOUNT_SHIPMENT
  [RatedShipmentDetails] => stdClass Object
  (
  [ShipmentRateDetail] => stdClass Object
  (
  [RateType] => PAYOR_ACCOUNT_SHIPMENT
  [RateScale] => 0000000
  [RateZone] => R0019
  [PricingCode] => ACTUAL
  [RatedWeightMethod] => ACTUAL
  [CurrencyExchangeRate] => stdClass Object
  (
  [FromCurrency] => CAD
  [IntoCurrency] => CAD
  [Rate] => 1.0
  )
  
  [DimDivisor] => 0
  [FuelSurchargePercent] => 12.75
  [TotalBillingWeight] => stdClass Object
  (
  [Units] => LB
  [Value] => 5.0
  )
  
  [TotalBaseCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 40.5
  )
  
  [TotalFreightDiscounts] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 18.23
  )
  
  [TotalNetFreight] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 22.27
  )
  
  [TotalSurcharges] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 30.75
  )
  
  [TotalNetFedExCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 53.02
  )
  
  [TotalTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 6.89
  )
  
  [TotalNetCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 59.91
  )
  
  [TotalRebates] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalDutiesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalAncillaryFeesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalDutiesTaxesAndFees] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalNetChargeWithDutiesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 59.91
  )
  
  [FreightDiscounts] => Array
  (
  [0] => stdClass Object
  (
  [RateDiscountType] => VOLUME
  [Description] => Volume
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 18.23
  )
  
  [Percent] => 45.0
  )
  
  [1] => stdClass Object
  (
  [RateDiscountType] => OTHER
  [Description] => Other
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [Percent] => 0.0
  )
  
  )
  
  [Surcharges] => Array
  (
  [0] => stdClass Object
  (
  [SurchargeType] => OUT_OF_PICKUP_AREA
  [Description] => Out of pickup area
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 21.0
  )
  
  )
  
  [1] => stdClass Object
  (
  [SurchargeType] => RESIDENTIAL_DELIVERY
  [Description] => Residential delivery
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 3.75
  )
  
  )
  
  [2] => stdClass Object
  (
  [SurchargeType] => FUEL
  [Description] => Fuel
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 6.0
  )
  
  )
  
  )
  
  [Taxes] => stdClass Object
  (
  [TaxType] => HST
  [Description] => Canada Ontario harmonized sales
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 6.89
  )
  
  )
  
  )
  
  )
  
  )
  
  [4] => stdClass Object
  (
  [ServiceType] => FEDEX_GROUND
  [PackagingType] => YOUR_PACKAGING
  [CommitDetails] => stdClass Object
  (
  [ServiceType] => FEDEX_GROUND
  [DerivedShipmentSignatureOption] => stdClass Object
  (
  [OptionType] => NO_SIGNATURE_REQUIRED
  )
  
  [DerivedOriginDetail] => stdClass Object
  (
  [CountryCode] => CA
  [StateOrProvinceCode] => ON
  [PostalCode] => K0G1J0
  [LocationNumber] => 6112
  )
  
  [DerivedDestinationDetail] => stdClass Object
  (
  [CountryCode] => CA
  [StateOrProvinceCode] => ON
  [PostalCode] => K0A1V0
  [LocationNumber] => 6112
  [AirportId] => YOW
  )
  
  [TransitTime] => TWO_DAYS
  [BrokerToDestinationDays] => 0
  )
  
  [DestinationAirportId] => YOW
  [IneligibleForMoneyBackGuarantee] =>
  [TransitTime] => TWO_DAYS
  [SignatureOption] => NO_SIGNATURE_REQUIRED
  [ActualRateType] => PAYOR_ACCOUNT_PACKAGE
  [RatedShipmentDetails] => stdClass Object
  (
  [ShipmentRateDetail] => stdClass Object
  (
  [RateType] => PAYOR_ACCOUNT_PACKAGE
  [RateZone] => 1
  [RatedWeightMethod] => ACTUAL
  [DimDivisor] => 0
  [FuelSurchargePercent] => 12.75
  [TotalBillingWeight] => stdClass Object
  (
  [Units] => LB
  [Value] => 5.0
  )
  
  [TotalBaseCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 11.1
  )
  
  [TotalFreightDiscounts] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 1.67
  )
  
  [TotalNetFreight] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 9.43
  )
  
  [TotalSurcharges] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 5.43
  )
  
  [TotalNetFedExCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 14.86
  )
  
  [TotalTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 1.93
  )
  
  [TotalNetCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 16.79
  )
  
  [TotalRebates] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalDutiesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalAncillaryFeesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalDutiesTaxesAndFees] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [TotalNetChargeWithDutiesAndTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 16.79
  )
  
  [FreightDiscounts] => stdClass Object
  (
  [RateDiscountType] => VOLUME
  [Description] => Base
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 1.67
  )
  
  [Percent] => 0.0
  )
  
  [Surcharges] => Array
  (
  [0] => stdClass Object
  (
  [SurchargeType] => RESIDENTIAL_DELIVERY
  [Level] => PACKAGE
  [Description] => Residential delivery
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 3.75
  )
  
  )
  
  [1] => stdClass Object
  (
  [SurchargeType] => FUEL
  [Level] => PACKAGE
  [Description] => FedEx Ground Fuel
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 1.68
  )
  
  )
  
  )
  
  [Taxes] => stdClass Object
  (
  [TaxType] => HST
  [Description] => Canada harmonized sales
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 1.93
  )
  
  )
  
  )
  
  [RatedPackages] => stdClass Object
  (
  [GroupNumber] => 1
  [PackageRateDetail] => stdClass Object
  (
  [RateType] => PAYOR_ACCOUNT_PACKAGE
  [RatedWeightMethod] => ACTUAL
  [BillingWeight] => stdClass Object
  (
  [Units] => LB
  [Value] => 5.0
  )
  
  [BaseCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 11.1
  )
  
  [TotalFreightDiscounts] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 1.67
  )
  
  [NetFreight] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 9.43
  )
  
  [TotalSurcharges] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 5.43
  )
  
  [NetFedExCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 14.86
  )
  
  [TotalTaxes] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 1.93
  )
  
  [NetCharge] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 16.79
  )
  
  [TotalRebates] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 0.0
  )
  
  [FreightDiscounts] => stdClass Object
  (
  [RateDiscountType] => VOLUME
  [Description] => Base
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 1.67
  )
  
  [Percent] => 0.0
  )
  
  [Surcharges] => Array
  (
  [0] => stdClass Object
  (
  [SurchargeType] => RESIDENTIAL_DELIVERY
  [Level] => PACKAGE
  [Description] => Residential delivery
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 3.75
  )
  
  )
  
  [1] => stdClass Object
  (
  [SurchargeType] => FUEL
  [Level] => PACKAGE
  [Description] => FedEx Ground Fuel
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 1.68
  )
  
  )
  
  )
  
  [Taxes] => stdClass Object
  (
  [TaxType] => HST
  [Description] => Canada harmonized sales
  [Amount] => stdClass Object
  (
  [Currency] => CAD
  [Amount] => 1.93
  )
  
  )
  
  )
  
  )
  
  )
  
  )
  
  )
  
  )
- March 23, 2018 at 11:47 am #67577
  
  Anonymous
  Inactive
  
  Hi Rob,
  
  No worries, we can help you.
  
  However, from the Debug response I see that you are getting rates returned for FEDEX_GROUND service and not FEDEX_HOME_DELIVERY.
  Can you raise a ticket via this link and provide us the screenshot of your settings and the screenshots of the rates that you are expecting?
  Along with the complete debug Request and response in XML format.
  Here is a video you can refer: https://www.youtube.com/watch?v=nmBWLBIHg6Q&t=11s
  
  Our team will get back to you.
  
  Let us know if you have any query.
  Regards,
- March 23, 2018 at 8:18 pm #67644
  
  Anonymous
  Inactive
  
  Thanks Anindo! I’ll open a ticket.
  FYI, over here FEDEX_GROUND is used for both residential and business deliveries. I’ve never seen FEDEX_HOME_DELIVERY listed as a rate option (note I’ve enabled both in the plugin). Could be a difference of Canada vs. USA for Fedex service types.
  
  -Rob-
- March 23, 2018 at 9:08 pm #67650
  
  Anonymous
  Inactive
  
  Hi Rob,
  
  We will check the ticket and get back to you.
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