Set up zone with DHL Express

This topic contains 9 replies, has 3 voices, and was last updated by Lorenzo Lorenzo 2 months, 2 weeks ago.

  • Author
    Posts
  • #79497
    trung
    trung
    Participant

    Hi there,

    I followed the setup here: https://www.xadapter.com/setting-woocommerce-dhl-express-plugin/

    But there is no guideline for setup zone for DHL express, I want:
    – Use other shipping services for domestic orders
    – Use DHL express for international orders

    I config orders within Singapore work well, but there is no option for add DHL into shipping zones, can you help?

  • #79510
    Lorenzo
    Lorenzo
    Keymaster

    Hi,

    The plugin do not work with the shipping zones, if you want to use another shipping method for domestic services you can simply disable the domestic services and enable only the international services such as Expres WorlWide with product U, P and D. If you want to use other international services you can enable those as well.

    Regards,
    Lorenzo

  • #79555
    trung
    trung
    Participant

    I see,

    Thank for your support

  • #79557
    Lorenzo
    Lorenzo
    Keymaster

    Hi,

    You’re welcome, do let us know if you face any issues.

    Regards,
    Lorenzo

  • #79651
    jj.ong
    jj.ong
    Participant

    (Awaiting moderation)

  • #79650
    jj.ong
    jj.ong
    Participant

    Hi Lorenzo,

    I am currently working with Trung to configure the WooCommerce settings in our website for this plugin (https://www.xadapter.com/product/woocommerce-dhl-shipping-plugin-with-print-label/)

    We have successfully configured the DHL Express by following the steps from https://www.xadapter.com/setting-woocommerce-dhl-express-plugin/
    We approached DHL Express Integration Team and they did assist with providing the Site ID and Password.

    We followed up to configure the settings for DHL eCommerce via https://www.xadapter.com/set-dhl-ecommerce-shipping-option-using-woocommerce-dhl-expresspaket-shipping-plugin-print-label/
    DHL eCommerce Integration Team shared their opinion that this portion of the plugin is not support.
    I have reached out to DHL eCommerce to further verify and provide assistance.

    Can you also assist us with setting up the DHL eCommerce portion of the plugin?

    Regards,
    JJ

  • #79653
    Lorenzo
    Lorenzo
    Keymaster

    Hi,

    DHL Ecommerce in our plugin supports only US region so if you have account from another country it will not work, also DHL Ecommerce module has only print label feature and not the Rate quote in cart or checkout page.

    Regards,
    Lorenzo

  • #79655
    jj.ong
    jj.ong
    Participant

    Hi Lorenzo,

    Thanks for the clarification.

    I will explore other options for DHL eCommerce.

    Do share any other recommendations or solutions, it will be much appreciated.

    Cheers,

  • #79670
    Lorenzo
    Lorenzo
    Keymaster

    Hi,

    I suppose DHL paket or ecommerce has their own plugin listed on WordPress you can check it out. Right now we don’t have a solution for DHL ecommerce for Regions outside US.

    Regards,
    Lorenzo

  • #79677
    jj.ong
    jj.ong
    Participant

    Hi Lorenzo,

    Yes, I have installed the official DHL plugin and configured for DHL eCommerce, but it does not have the features that X Adapter does for DHL Express.

    I am looking to streamline the checkout process, so users can select either to ship via DHL Express or DHL eCommerce by clicking on the corresponding radio button.

    The official DHL plugin does not have the feature of displaying the rate quote in cart or check out page.

    Please do share your second opinion if there is another solution.

    Regards,
    J J

  • #79680
    Lorenzo
    Lorenzo
    Keymaster

    Hi,

    The DHL Ecommerce API does not have the option to show live rates in the front end cart/checkout page so you’ll have to define your own flat rate shipping using woocommerce flat rate shipping method or use some other third party plugin.

    Regards,
    Lorenzo

You must be logged in to reply to this topic.