Rates Not Loadingjackc01192017-01-11T20:35:54+00:00 XAdapter › Forums › Stamps.com USPS Shipping Extension with Postage for Magento › Rates Not Loading This topic contains 1 reply, has 2 voices, and was last updated by Nea 2 years, 7 months ago. Author Posts January 11, 2017 at 8:35 pm #34863 jackc0119Participant Hello, I have registered for Stamps.com and entered my user name and password in the store configuration shipping setting but the rates are not showing. Please advise. February 10, 2017 at 6:39 pm #37108 NeaParticipant Hi, We apologize for the late reply. Usually , this error comes when the product is missing weight or dimensions or Stamps.com credentials are not entered correctly in plugin settings We request you to enable the debug option in the plugin settings and then provide us the following information by raising ticket at firstname.lastname@example.orgóm *Debug request and response in a text file Also, share the screenshot of plugin settings page Regards, Nea Author Posts You must be logged in to reply to this topic.