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Hello,
There is a problem with the live rate for Canada post plugin. I sometimes use EST from the Canada post website and when I’m using EST. For example: Shipping a product from Toronto, Canada to Newyork, USA. It shows $8.61 for Small Packet USA service on EST but on my website using Canadapost plugin by XAdapter, it’s showing $8.49. May I know why it’s doing that? I applied the 7 digit customer number to ensure I get the small business discount but it’s not showing the exact live rate like EST from the Canada post website. Please advise how to resolve this issue?
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Hi Anas,
Thank you for reaching out to us.
Would it be possible for you to provide us the debug request and response? You can get it by following the simple video.Also, kindly provide us the screenshot of the Canada Post rates from their calculator.
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