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Hi,
I finally have my website up and running, but the FedEx shipping rates doing.
Please visit https://jumapedals.com/product/supreme-drive/
Add one product to your cart and go to the shopping cart page. Type in the following to get a rate:
Country: United Kingdom (UK)
County: East Finchley
Postcode: N28AWThe rates should be the following:
FedEx International Priority: $59.28
FedEx International Economy: $53.71If you recalculate the rate several times, sometimes it displays at over $100 for one or both shipping methods.
Also, if you change the quantities in the cart to 2, 3 or 4, the numbers often don’t increase by a logical amount. Keep in mind that the priority rates should be slightly higher than economy. If they’re less, or if they’re half as much, something’s wrong.
If you then change back to quantity 1, the rates are sometimes different from the original ones above.Everything has gone smoothly with the plugin, except that the rates seem to be incorrect often.
Any help in resolving this would be appreciated.Thanks,
Gord -
No worries. It seems like the problem has gone away.
Perhaps it takes a little while for the rates to fully make their way through FedEx’s system.
I wonder if anyone else has noticed a similar issue. -
Hi Gordan,
Thanks for reaching out to us.
We can assure you that as soon as the plugin is configured correctly, the rates start coming. If you are facing this problem again, just provide us the debug info so that we can help you out.How to get the debug info?
– Enable debug option in plugin settings page and then place an order from the cart page. You will see a request and response info. Copy this in a text file and send it to us.
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