Product shipping dimensions

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    • #78711

      I have a situation that is my product doesn’t have any product box.
      For example, clothes. It’s just some clothes, no product box(no the plastic/paper box).

      When I add the Product shipping -> Dimensions.
      Should I just use the folded the clothes dimensions or I should find a UPS envelope/UPS Shipping box, put one clothes into the envelope/box and then measure the envelope/box dimensions?

      I am not sure if I am asking the question in the right place but I hope you can give me some hints.

    • #78735

      Hi Jun,

      You would need to enter the weight & dimensions after folding the product(cloth), since these are the final dimensions that will be used for calculating the rates and choosing a right box for packing.

      Hope that helps!

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