This topic contains 3 replies, has 2 voices, and was last updated by Anindo Anindo 2 months, 3 weeks ago.

  • Author
    Posts
  • #79411
    Bruce
    Bruce
    Participant

    Hi, I have a client that needs to add a surcharge to PO Box address. I see it is possible to add different rates for postcodes but this is for the line of the address – is it possible and how is it achieved? Thanks

  • #79412
    Anindo
    Anindo
    Keymaster

    Hi Bruce,

    WooCommerce allows shipping fields only Country, State, City or Postal codes only. The values provided in the Address line fields are not recognized by WooCommerce by default. Since our plugin is designed to work with WooCommerce, you can configure shipping rules also based on these values only.

    Even if you have provided these values in the zones, WooCommerce does not recognize these values unless they are provided in either of these shipping fields- Country, State, City or Postal codes. (You can check this by creating a ‘Flat rate’ in the zone)
    Let us know if you have any query.

  • #79568
    Bruce
    Bruce
    Participant

    Hi again, thanks for the info.

    I discovered that I can add the surcharge to the post codes that are affected which means I can do as you suggested and add a flat rate to the zone. I created the zone with the affected post codes and a flat rate cost, but after entering the billing details using one of the postcodes the surcharge doesn’t get added to the checkout total.

    I have also tried creating a shipping rule using the post codes and entered a base cost but this didn’t work either. Are you able to suggest what I may have done wrong?

    Thanks

  • #79581
    Anindo
    Anindo
    Keymaster

    Hi Bruce,

    It is better that you raise a ticket here.
    Our team will have to check it out.

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