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First of all, I really love this plugin, you guys are done everything required, as per your guidelines, but when I try to calculate shipping on a demo product, my page keeps on hanging, can you help?
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Hi Barry,
That is quite strange.
Can you describe your problem in detail so that we can check?
Do the shipping options don’t show up on checkout page?
If that is the case, then our team may have to support@xadapter.com with your admin credentials. Our team will check it and help you.
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Hi, thank you very much for the response. Well, i tried sending an email to that address, i got a failure notification:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
support@xdapter.com
Unrouteable address -
Hi Barry,
The xadapter is spelled wrongly, that why you are getting failure notification
Kindly raise a ticket using the link:
https://support.xadapter.com/hc/en-us
Hope that helped.
Regards,
Neha
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