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    • #74468
      Anonymous
      Inactive

      Hi again. Is there a way for the plugin to charge for only one items weight even if we have multiple items? Our products weigh between 2-25gms each but we have to (for shipping) have their weights as 0.5kg each. This means if our client buys 3 items, they are getting billed for 1.5kg shipping, when in fact all 3 items together is still under 0.5kg. Is there a way to only bill them for 1?

    • #74635
      Anonymous
      Inactive

      Hi again, any ideas on this? I really would appreciate any input.

    • #74637
      Anonymous
      Inactive

      Hi,

      The ApI will charge the shipping cost as 0.5kg even if you enter the weight of the product as 25 grams. so you to enter the weight of the product as 0.5kg.

      Enter the original weight of the product so that when multiple products are in cart it will have the correct weight,

      Regards,
      Lorenzo

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