Not working properly

This topic contains 5 replies, has 3 voices, and was last updated by Lorenzo Lorenzo 4 months, 3 weeks ago.

  • Author
    Posts
  • #74974
    Megin
    Megin
    Participant

    I had to deactivate all of my plugins and activate them one-by-one and when I did this plugin didn’t come back properly. There is no SETTINGS option on the plug-in page. The only setting is activate/deactivate. I have deleted it and downloaded again several times and that has not helped.

    Thanks,
    Megin

  • #75021
    Lorenzo
    Lorenzo
    Keymaster

    Hi,

    Not sure if you’re on a multisite, but please make sure both woocommerce and USPS plugin is deactivated on network admin and activated on the sub sites,

    If you’re not on multi site please make sure the woocommerce plugin is activated, and on the general settings the shipping is enabled for your shop.

    Regards,
    Lorenzo

  • #76481
    Thomas
    Thomas
    Participant

    Can’t enable the USPS as shipping option on my site. Only Flat Fee and I want to use Retail Click n Ship rates. Site is live. Losing money. Need Help ASAP.

  • #76483
    Lorenzo
    Lorenzo
    Keymaster

    Hi,

    Please make sure all products have weight and dimension, and you need to enter the WebtoolsID in the plugin settings under the user name field, if you don’t have webToolsID yet you can register with USPS and they’ll provide that detail.

    Regards,
    Lorenzo

  • #76490
    Thomas
    Thomas
    Participant

    I have done all that you suggested and still nothing.

  • #76532
    Lorenzo
    Lorenzo
    Keymaster

    Hi,

    Please turn on the developer mode/debug mode in the plugin settings and while calculating the shipping cost copy and share the debug data here.

    Regards,
    Lorenzo

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