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    • March 23, 2018 at 12:26 am #67539
      Anonymous
      Inactive

      My customers are complaining that I have no shipping options. This was set up properly a week or so ago. I just tested and sure enough, no shipping options.

      Greg

    • March 23, 2018 at 12:27 am #67555
      Anonymous
      Inactive

      Hi Greg,

      Thanks for reaching out to us.

      The “No shipping methods” error usually occurs :
      -When the product weights & dimensions are missing
      -Invalid/Incorrect credentials
      -incorrect shipper address
      Can you please ensure all the above setting up are configured correctly and then try again?

      If all the above details are correct, then kindly share the admin access to your site via the ticket you had raised in the premium support forum?
      We will check for the issue.

      Let us know if you have any query.
      Regards,

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