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    • October 27, 2017 at 9:50 am #56020
      Anonymous
      Inactive

      Hi,

      We understand that holidays are designated as days for the shop owner to not include in ship dates. However, we need to configure the plugin so that Saturdays and Sundays are not included as days to have products delivered, as our shipping service do we accomplish this with the plugin settings? Thank you.

    • October 27, 2017 at 4:35 pm #56063
      Anonymous
      Inactive

      Hi Mitch,

      We have an option in the plugin “Calculation Based On”. Just make “Next Working Day”. This should resolve your problem.
      Let us know if you have any query.

    • October 28, 2017 at 1:17 am #56115
      Anonymous
      Inactive

      Yes we’ve used that option, but it still returns some Saturdays and Sundays as estimated delivery days. We can not show the custo?

      It seems that holidays and next working day allow some days to be skip for shipping time, but still shows Saturday and Sunday as delivery days when the number of estimated days falls on a Saturday or Sunday. Please help!

    • October 29, 2017 at 6:23 pm #56146
      Anonymous
      Inactive

      Hi, I thought it might be helpful to understand the issue?

    • October 30, 2017 at 6:52 pm #56200
      Anonymous
      Inactive

      Hi Mitch,

      We have decided to fix this.
      We will provide the option of “No Shipping and No Delivery” in the plugin.
      This dev will take into effect by end of this week.

      We request you to follow up with us on the end of this week.

      Hope this helps!
      Let us know if you have any query.

    • October 31, 2017 at 4:55 pm #56286
      Anonymous
      Inactive

      Great thank you very much. Look forward to testing your solution later this week. Will be really helpful as we are launching our new site this week as well.

    • October 31, 2017 at 6:25 pm #56299
      Anonymous
      Inactive

      Sure, we will complete it.

    • November 3, 2017 at 2:50 pm #56545
      Anonymous
      Inactive

      Hi,

      Checking in at the end of the week as you suggested. Any updates on the addition of this feature? Thank you.

    • November 3, 2017 at 4:46 pm #56555
      Anonymous
      Inactive

      Hi Mitch,

      We have completed the enhancement and shared with you the file via email. Kindly install it and let us know your feedback.

    • November 3, 2017 at 4:50 pm #56556
      Anonymous
      Inactive

      Ok thank you, received. For installation to keep the existing shipping options?

    • November 3, 2017 at 4:56 pm #56557
      Anonymous
      Inactive

      Hi Mitch,

      Yes, you can delete the existing plugin and then install the version. No worries. Your settings will still be intact.

    • November 3, 2017 at 5:13 pm #56559
      Anonymous
      Inactive

      Ok thanks, I’ve deleted the old plugin and re-installed. Also chose the ‘Consider holiday for Shipper and Recipient’ option. However now when I click the calculate shipping button, I just see the spinning circle with no delivery date display. Any idea what might be wrong?

    • November 3, 2017 at 5:17 pm #56560
      Anonymous
      Inactive

      I also cleared all cached images and files in browser.

    • November 3, 2017 at 5:21 pm #56561
      Anonymous
      Inactive

      Hi Mitch,

      Can you contact us via the ticket and provide us access? We will check it out.

    • November 3, 2017 at 5:38 pm #56567
      Anonymous
      Inactive

      Ok, just replied to your email with the ticket. Please let me know if you have any issues logging in.

    • November 3, 2017 at 5:54 pm #56574
      Anonymous
      Inactive

      Hi Mitch,

      I have replied to you.
      Can we keep that thread as our only point of contact till we resolve the issue?

      No worries. We will resolve your problem.

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