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My shipping calculation doesn’t work. It is charging far to much for postage. For an item that weighs 5gms and is going from postcode 2880 to 0810 it charges $98!!. If I do the calculation on Australia Post website it charges about $8. What am I doing wrong!!!
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Hi Liz,
Sorry for the trouble. We will get this checked for you.
We need some piece of information so that we can help you in a better.
Kindly provide us with the screenshot of the rates you are getting on Australian post site along with the debug request and response in a text file via ticket 2088.
As the ticketing system is the appropriate forum to provide such details.
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