Item QTY Min/Max not working in cart

XAdapter Forums Multiple Carrier Shipping Plugin for WooCommerce Item QTY Min/Max not working in cart


This topic contains 1 reply, has 2 voices, and was last updated by Anindo Anindo 3 years, 10 months ago.

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  • #62492

    I am testing “Multiple Carrier Shipping Plugin” on our site:

    I have Item QTY: Min = 1 & Max = 5

    When I test in in the cart in shows the correct USPS Priority shipping for 1 item, but if I add 2 or more it defaults to the Fallback Rate.

    I even tried setting the Max = 100

    Is this because I am testing the FREE version, maybe it doesn’t happen in the paid version.

  • #62542

    Hi Jfedison,

    Ideally this should not happen. Even with multiple items, the rate should show. Would it be possible for you to raise this issue in the wordpress support forum. This way, all customers who are facing this issue will get to understand the resolution of this.

    Also, once you have posted this in wordpress forum, you can also attach the Request and response info in the thread so that our team can check the problem and help you. Here is a video that will help you to understand how to get the request and response by enabling the debug mode.

    Here is a video on how to debug higher rates
    Once you provide us the info in the wordpress forum, it will be easier for us to debug and resolve your problem.

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