Invalid postal code of a shipper - XAdapter

This topic has 1 reply, 2 voices, and was last updated 5 years, 9 months ago by Anonymous.

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- July 10, 2018 at 3:12 pm #75976
  
  Anonymous
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  I tried to create shipment and the following message came up:
  
  DHL Express Create Shipment Error:GLOBAL_MASK_ERR_001 : Invalid postal code of a shipper. Please provide a valid postal code for a shipper and resubmit.
  
  The postcodes i put are correct in the checkout page.
- July 10, 2018 at 3:13 pm #75979
  
  Anonymous
  Inactive
  
  Hi,
  
  The error message states that the postal code format in the shipper address is incorrect, for Greece you need to follow the postal code format xxx xxx
  
  Regards,
  Lorenzo
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