Hi Christine,

Thanks for reaching out to us.

For international shipments, our plugin will allow you to the products in product level. And a commercial invoice can be generated for the international shipment orders with in the plugin.

Hope that helps!
Let us know if you have any query.
Regards,

We have purchased the UPS plug-in for WooCommerce and have been placing international test orders from US to verify the process and now we have some questions.

1) The sample Commercial Invoice did not fill in the following fields nor can we find a place to enter the data:

Terms of Sale (Incoterm)
Ship To Tax ID
Harmonized Tariff Code – No field in Products->Shipping
Additional comments

2) The shipping option titles in the UPS Shipping Method cannot be edited so they appear in the shopping cart, for example, as “Worldwide Express UPS”. We want to display the shipping time in the cart, for example, as “Worldwide Express UPS, 1-3 Business Days”.
Is there any way do that?

3) Does the plug-in support Electronic Export Information (EEI)?

4) Does the plug-in support Country of Origin forms?

Regards

Hi Brent,

Thanks for the purchase.

Since you have raised very valid points, kindly find our answers in response to your queries :
Regarding renaming the service “Worldwide Express”, you can do that from the by simply putting the exact name in the plugin settings page. i have attached a screenshot showing the process : https://ibb.co/dyP1vH

Regarding the data in Commercial invoice, we have recently incorporate a feature to show the HS tariff code in the invoice. The plugin version is not yet released. However, we can provide you that via ticket.
Regarding the other terms, yes, we are not populating them at this time, but our team can work with FedEx and get this developed in no time.

Right now, we populate every field for export which includes TIN and TIN Type. However, ITN is not populated as we did not have a cusdo this. We can even implement country of origin forms but this should be supported from FedEx.

Hence, we request you to raise a ticket via this link?
Our support team can then prioritise it.

Let us know if you have any query.
Regards,