Installing plugin premium and getting error importing

XAdapter Forums WordPress Users & WooCommerce Customers Import Export Installing plugin premium and getting error importing

This topic contains 1 reply, has 2 voices, and was last updated by Mark Mark 2 years, 3 months ago.

  • Author
    Posts
  • #47446
    Coltrane
    Coltrane
    Participant

    Due to technical problems I had to deacivate the plugin and now I can’t seem to be able to install the premium again. I get only the basic, the dashboard sones’t let me install from there but it should be there and I have saved it in the plugin folder through service provider. If I click premium in WordPress it only takes me to the page where I can buy it.

    I’m having huge problem not to be able to get woocommerce ages to show and yesterday I got an error message of every product I tried to import. I assume non of the product related pages will show until this is done.

    When I get the file as a result of exporting, is it enough that I then change the excel format of that file and import it or does it need to be a separate file? If I use your separate sample file, I just delete your product lines and copy paste the data from the file I imported. Does it matter which way to do it?

    I’m working for a client with urgent schedule, would appreciate quick reply.

    Thanks in advance.

  • #47450
    Mark
    Mark
    Keymaster

    Hi Coltrane,

    It seems like you are having issue with product import export.

    Check this article on how to download and install Xadapter plugins. Also de-activate and remove if basic version of the plugin is activated.

    Have a look at this article on how WC Product import export works
    Please try with the sample CSV here

    If you are still facing any issues, leave a support request here, our team will help you quickly

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