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    • September 11, 2018 at 2:52 pm #79159
      Anonymous
      Inactive

      I got the run-around with Australia Post for over a month trying to get the proper credentials and API key setup to use this plugin
      Now that it is finally active and showing real-time rates, I can see that it is functioning

      But I am lost as to where the information goes? I have all services turned on but most importantly require the order details so we do not have to manually create shipping labels any longer

      After placing an order within Woocommerce, I don’t understand where the information goes inside Australia Post. I have checked the business account and eParcel accounts but everything appears blank

      Could I please have some guidance as to what site/link I should be visiting to view the order details?

    • September 11, 2018 at 3:05 pm #79227
      Anonymous
      Inactive

      Hi Lisa,

      Greetings form XAdapter.

      Once an order is placed, you can find all the details regarding the label generation in the respective order page.
      You can follow the string: WooCommmerce> Orders and click on any order you want to proceed (screenshot).

      This video will be helpful too.

      https://www.youtube.com/watch?v=kTPO1Nl3naE

      Let us know if you have any other issue.

      Regards,
      Vineet

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