Importing subscriptions now working.

This topic contains 1 reply, has 2 voices, and was last updated by Anindo Anindo 4 years, 3 months ago.

  • Author
    Posts
  • #55364
    Dave
    Dave
    Participant

    When i try to import subscriptions it fails.

    In the console on the import page, I see the following error:
    /wp-admin/admin-ajax.php?import_page=woocommerce_wf_subscription_order_csv&step=3&merge=1 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    In addition, i turned show errors and on the import subscriptions page, I see the following:

    Warning: require_once(importer/class-wf-subscription-orderimpexpcsv-product-import.php): failed to open stream: No such file or directory in /home/marketplace/public_html/wp-content/plugins/order-import-export-for-woocommerce/includes/class-wf-subscription-orderimpexpcsv-import-cron.php on line 176
    
    Fatal error: require_once(): Failed opening required 'importer/class-wf-subscription-orderimpexpcsv-product-import.php' (include_path='.:/opt/cpanel/ea-php56/root/usr/share/pear') in /home/marketplace/public_html/wp-content/plugins/order-import-export-for-woocommerce/includes/class-wf-subscription-orderimpexpcsv-import-cron.php on line 176

    Very frustrating as I really need to get this sorted.

  • #55378
    Anindo
    Anindo
    Keymaster

    Hi Dave,

    Apologies for this error.
    The error seems to be coming because of file permission error in the folder. Can you please provide us admin access via the ticket so that our team can check it immediately and fix it?

    Don’t worry. We will resolve it quickly for you.

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