Import screen blank

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    • #62203
      Anonymous
      Inactive

      I used the plugin to EXPORT users from our existing site and am trying to IMPORT it to the dev new site. But when I click on IMPORT I get an empty screen. The WP Dashboard is there but the content area is solid grey. If I click on Tool>Import there is an option for “WordPress User/Customers (CSV)” which I assume is this, but when I click that….same thing, blank grey content area.

      How do I get to import this file?

      THANKS

    • #62273
      Anonymous
      Inactive

      Hi,

      That seems like a strange case. Please reach us via support so that we can investigate this issue further with the help of error log from your site.

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