Cannot get the Australia Post Shipping method to show on the cart

XAdapter Forums Australia Post Shipping Plugin with Tracking for WooCommerce Cannot get the Australia Post Shipping method to show on the cart

This topic contains 3 replies, has 4 voices, and was last updated by Lorenzo Lorenzo 2 months, 2 weeks ago.

  • Author
    Posts
  • #24431
    Michelle
    Michelle
    Participant

    I have installed and activated, entered API etc and can not get the Australia Post shipping method to show on the cart.
    How can I get help with this?

  • #24432

    Ando

    Hi Michelle,

    No Problem.
    Please take a screenshot of the plugin settings page.
    Enable debug option in plugin settings and then place an order at the cart page. You will see the request and response information. Copy this info into a text file and send it via support.wooforce.com.

    Our team of experts will analyze and help you resolve the problem.

  • #79696
    Vasile
    Vasile
    Participant

    I have the same problem, it does not appear in shipping zones and does not display prices Opened a request 37465

  • #79697
    Lorenzo
    Lorenzo
    Keymaster

    Hi,

    If you’re using the test credentials from Auspost they need to enable the services from their end, or if you have the live credentials then the services are pre activated, make sure you have weight and dimension in all the products. and use the API mode according to the credentials provided by Auspost.

    Regards,
    Lorenzo

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