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This topic contains 4 replies, has 4 voices, and was last updated by Lorenzo Lorenzo 1 year, 10 months ago.

  • Author
    Posts
  • #5494
    Mark
    Mark
    Participant

    sorry I think I need to ask for my money back on the Woocommerce import export software. The database import is capped at 2mb, I am working with a vtiger exported data file at 6mb (not complete yet), I will be annoying to have to managed this in chunks. Also the first test import I ran had merge successful, failed to import product, merge successful, failed to import product, merge successful, failed to import product, all the way through the run with a pattern of one fail, one success, I guess this is some sort of overrun issue where something cant keep up, however I don’t want to commit the time to problem solving.

    Thanks

    Mark Selby

  • #5498
    HikeForce
    HikeForce
    Participant

    Hi Mark, Our technical expert can look in to your issue and solve it today. Let me know if this works for you.
    If not, no problem. We can proceed with refund. Please let us know.

  • #5500
    HikeForce
    HikeForce
    Participant

    Hi Mark,
    We will do further communications through the email you have sent to support@xadapter.com.

  • #61162
    Anthony
    Anthony
    Participant

    On November 20 last year I asked for a refund for my purchase

    WooCommerce DHL Express / eCommerce / Paket Shipping Plugin with Print Label × 1

    I have heard nothing from you since then

    Please refund according to my request

    Anthony

  • #61175
    Lorenzo
    Lorenzo
    Keymaster

    Hi Anthony,

    Please mention the ticket number you had submitted on November 20th last year. I’ll check the ticket why the refund hasn’t been processed yet.

    Regards,
    Lorenzo

  • #74657
    jose
    jose
    Participant

    (Awaiting moderation)

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