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Hi,
1) Shipment is already created and you can click on the ‘Print Label’ button to see the shipment label.
When I click on “Print Label” I get a label without barcode
2) You can click on ‘Void Shipment’ & ‘Clear History’ to cancel old shipment. (Its not possible to ‘Void Shipment’ if you have already transmitted the shipment)
Another option is the clear all the custom field in the order start with ‘wf_woo_canadapost_’.I clear as you sugested and now I can’t make a refund because the shipping amount from canada post is not there anymore. http://postimg.org/image/wnrxu0waj/
Please I need to work, it this had happened with a real customer I would be really bad. Plus could you uplease tell me why when I place an order there is no “create shipping” bottom: http://postimg.org/image/ih6kcn09v/
Please advice,
Thank you
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Hi Carla,
Initially you have created the label in TEST MODE (With test url/development username and password), So amount will not be deducted from your account. Please check with Canada Post support to confirm.
Once you label is generated, Create Shipment button will not appear.
The Refund facility you have mentioned is WooCommerce default functionality to understand more about Refund facility.
Please check out the video to avoid confusion.
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