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    • August 7, 2015 at 11:57 pm #21912
      Lucas
      Guest

      Hi Wooforce,

      I Recently signed up for a commercial account so that I could print shipping information automatically.
      I received this error when I click “Create Shipment”:

      Canada Post Create Shipment Error:Error Code: 1653 Error Msg: Method of payment Account is not available. Please select another method of payment. Error Code: 1711 Error Msg: Please select a different Method of Payment.

      Are you able to help me solve this issue?

      Thanks!

    • August 8, 2015 at 6:51 am #21913
      Anonymous
      Inactive

      Hi Lucas,

      Error message says: To create an authorized return or a commercial shipping label you must be a commercial customer, returns web services are not available.

      Also checkout whether your account has a valid credit-card.

      Check out the section ‘Get API Access From Canada Post’ in http://www.wooforce.com/setting-up-the-canada-post-shipping-method-for-an-ecommerce-shop-based-on-woocommerce/ and makesure that you have entered the account details correctly.

      If the issue persist Please contact Canada Post.

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