Cannot configure the plugin properly

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    • #22153
      Anonymous
      Inactive

      Hello,
      Recently my client bought your plugin, but I have problem with configuring it properly.

      I’ve set several Shipping options in 5 Method Groups:
      Royal Mail 1st class,
      Royal Mail 2nd class,
      Royal Mail Signed for 1st class,
      Royal Mail Special Delivery,
      My Hermes.

      What I need it to calculate is:
      Shipment price based on Order
      Count total weight of all items in Cart
      If there is item from particular category (much bigger size than other products in shop) or shipping class in the Cart, then plugin should display only Special Delivery and My Hermes shipping options.

      I’ve tried excluding 1st, 2nd and Signed for options by setting various Product Category and Shipping class combinations, but nothing works – still all options are displayed on Checkout page.

      Is there any way to exclude that one category from all shipping options except two of them?

      I can provide more details if there is such need.

      Please help, I’m loosing my mind because of this.

    • #22154
      Anonymous
      Inactive

      Hi Simon,

      Can write a custo hide shipping method when a product is available in the cart.

      Let us know if you need any help.

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