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Hi,
I’m currently running the free version with the plan to run your main plugin. I’m struggling with the tax applied to the auspost charges. The $$ figure being provided is inc GST which I am then doubling on when passing it through to the customer. If I exempt the shipping from the GST calculation the $ amount is correct but the GST component on the invoice is wrong.
For example. If I sell an item for $69.99 inc gst + shipping and want to pass the shipping rate directly to the customer I will end up with $69.99 + $10 shipping. GST component = $6.36. Or I will end up with $69.99 + $11 shipping and the GST component will be correct.
Is there a way to pass the auspost price ex gst?
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Hi Kye,
You can definitely pass the price exc of GST. You just need to switch off the GST in WooCommerce –> Settings –> Tax.
Once you do that, the GST component from the product price can be removed.If this did not resolve your problem, kindly create a support ticket and provide relevant screenshots so that our team can replicate the scenario.
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I have raised a ticket outlining the issue.
If I do as you suggest then the final price is accurate. IE $7.60 for the price of shipping. But the GST component of the final invoice is incorrect.
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Hi Kye,
Our team will check this and get back to you via the ticket.
Thank you for your patience
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This is happening for my site too.
Gerard -
There is a work around if you have the full version in that you can apply a negative % adjustment to the shipping price. But it is a hack rather than treating the input as tax inclusive and handling it correctly.
That said I have found that I can no longer run my input prices as tax exclusive as to honour it properly.
Even a simple – display $ value of discount stuffs the calcs up.
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Hi Kye,
As WooCommerce cannot detect Australia Post charges (as inclusive or exclusive), they categorize such transactions as exclusive of tax (by default).
So if you have set exclusive of tax in WooCommerce, but Australia Post rates comes inclusive of taxes, then the only option is to adjust the price.
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Prices delivered by Auspost are tax inclusive. Given the tax rate is constant no matter where you are in Australia it is a simple step to calculate what the tax exclusive amount would be.
Ideally there would be a flag in the plug in that asks something like “Are the post prices inclusive of tax” and then even asking for the % manually would solve.
The problem is that it makes the invoices non compliant if you are trying tomer address of geo-ip lookup.
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Hi Kye,
We understand your point. However, the AusPost response does not have any tax node which we can utilize for segregating inclusive or exclusive nature.
So currently, this option is not possible as such.
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Hi Anindo,
But if you know that the price is always supplied as inclusive of tax. And you know the tax rate can you not simply calculate the ex-tax price?
GST is 10%. If you know that the price supplied of $7.60 includes 10% just then 7.60 / 1.1 = 6.91 Have that function active based on woocommerce’s tax settings?
Is that not possible?
Kye
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Hi Kye,
We understand your point.
However, there are other taxes applicable internationally and domestically also.
Once we have an understanding of that, we can only proceed.Also, this issue has been reported only in this thread. So we also have tomers.
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Fair enough.
Just so you’re aware though in Australia there is only GST. There are no other state taxes, sales taxes, or any other kind of taxes levelled at the point of sale or in supply.
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Hi Kye,
Thank you for letting us know of the issue.
We will see what can be done regarding this.In the meantime, if anyone from the thread can help us communicate with Australia Post, then it would be great.
As this would attach impetus and seriousness to the actual problem.
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