Export orders creates empty CVS file

This topic contains 4 replies, has 3 voices, and was last updated by Mark Mark 4 years, 7 months ago.

  • Author
    Posts
  • #8518
    airnesto
    airnesto
    Participant

    Hi, what is the reason that I get an empty CVS file when exporting orders?
    I’ve tried to change the php.ini file to increase the max up load , etc

    Any suggestions?

    Best regards,

  • #8519
    Mark
    Mark
    Keymaster

    Solved this issue by increasing allowed PHP memory_limit. Let us know if you need any help

  • #8521
    airnesto
    airnesto
    Participant

    Thanks, great and fast support!! I’m impressed 🙂

  • #47902
    Josh
    Josh
    Participant

    We’re having this same issue, no matter how small of a window we choose only 1 or 2 orders export from our production site. We increased php memory limit to a GB and still nothing. Any ideas? This plugin worked great in our test environment.

  • #48017
    Mark
    Mark
    Keymaster

    Hi Josh,

    Please raise a support ticket here, so we can check this in your site.

You must be logged in to reply to this topic.