Export / Import between sites

This topic contains 5 replies, has 2 voices, and was last updated by Mark Mark 1 year, 6 months ago.

  • Author
    Posts
  • #69932
    deezel
    deezel
    Participant

    I am trying to export paid subscriptions with automatic renewals from my current live site.

    The new site is on a new host and a new WordPress theme, it will have the same URL and Gateways.

    If I use the plugin to export import, will all my subscriptions still work?

    If not can you direct me to where I can find the steps to do this?

    Thank you

  • #69982
    Mark
    Mark
    Keymaster

    Hi,

    Our Order/Coupon/Subscription Export Import Plugin for WooCommerce can export and import subscription order. You have to first import orders and then import subscription order so that the connection between parent order and subscription is maintained. If payment meta is stored with order details or user details, that has to be present in the importing site too to auto-renew payment.

  • #70292
    deezel
    deezel
    Participant

    Thank you for your help but now I have to export all customers, not just subscriptions.

    Can I use “WordPress Users & WooCommerce Customers Import Export(BASIC)” to export/import all of the customers first then use the process you described to do orders and subscriptions after?

    Use “Order/Coupon/Subscription Export Import Plugin for WooCommerce” can export and import subscription order. You have to first import orders and then import subscription order so that the connection between parent order and subscription is maintained. If payment meta is stored with order details or user details, that has to be present in the importing site too to auto-renew payment.

    I paid for “Order/Coupon/Subscription Export Import Plugin for WooCommerce” but using basic “WordPress Users & WooCommerce Customers Import Export(BASIC)”.

    Thank you very much for your time.

  • #70297
    Mark
    Mark
    Keymaster

    Hi,

    Using the basic version you can export and import all users/customers. However, it does not support user meta import-export, which is supported by the premium version.

  • #70426
    deezel
    deezel
    Participant

    Ok thank you but after purchasing Order/Coupon/Subscription Export Import Plugin for WooCommerce will I be able to do everything with the process we talked about above?

  • #70454
    Mark
    Mark
    Keymaster

    Hi,

    With user payment meta present in the site, the imported subscriptions will work.

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