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    • #52468
      Anonymous
      Inactive

      I keep getting this error message when I go to check out when the UPS (BASIC) WooCommerce Shipping plugin is activated. I have it de-activated for now. Can this be fixed? If so how?

      UPS REQUEST:
      <?xml version=”1.0″ ?>
      <AccessRequest xml:lang=’en-US’>
      <AccessLicenseNumber>5D2B8DCE34FCF538</AccessLicenseNumber>
      <UserId>petstopoffice</UserId>
      <Password>1BOY2girls</Password>
      </AccessRequest>
      <?xml version=”1.0″ ?>
      <RatingServiceSelectionRequest>
      <Request>
      <TransactionReference>
      <CustomerContext>Rating and Service</CustomerContext>
      <XpciVersion>1.0</XpciVersion>
      </TransactionReference>
      <RequestAction>Rate</RequestAction>
      <RequestOption>Rate</RequestOption>
      </Request>
      <PickupType>
      01
      <Description>Daily Pickup</Description>
      </PickupType>
      <CustomerClassification>
      99
      </CustomerClassification>
      <Shipment>
      <Description>WooCommerce Rate Request</Description>
      <Shipper>
      <ShipperNumber>1885FD</ShipperNumber>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </Shipper>
      <ShipTo>
      <Address>
      <StateProvinceCode>NC</StateProvinceCode>
      <PostalCode>27958</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipTo>
      <ShipFrom>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipFrom>
      <Service>
      12
      </Service>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      </Shipment>
      </RatingServiceSelectionRequest>
      UPS RESPONSE:
      <?xml version=”1.0″?>
      <RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service>12</Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>4.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>26.44</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>26.44</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>3</GuaranteedDaysToDelivery><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>13.22</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>13.22</MonetaryValue></TotalCharges><Weight>0.3</Weight><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>2.0</Weight></BillingWeight></RatedPackage><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>13.22</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>13.22</MonetaryValue></TotalCharges><Weight>0.3</Weight><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>2.0</Weight></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>
      UPS REQUEST:
      <?xml version=”1.0″ ?>
      <AccessRequest xml:lang=’en-US’>
      <AccessLicenseNumber>5D2B8DCE34FCF538</AccessLicenseNumber>
      <UserId>petstopoffice</UserId>
      <Password>1BOY2girls</Password>
      </AccessRequest>
      <?xml version=”1.0″ ?>
      <RatingServiceSelectionRequest>
      <Request>
      <TransactionReference>
      <CustomerContext>Rating and Service</CustomerContext>
      <XpciVersion>1.0</XpciVersion>
      </TransactionReference>
      <RequestAction>Rate</RequestAction>
      <RequestOption>Rate</RequestOption>
      </Request>
      <PickupType>
      01
      <Description>Daily Pickup</Description>
      </PickupType>
      <CustomerClassification>
      99
      </CustomerClassification>
      <Shipment>
      <Description>WooCommerce Rate Request</Description>
      <Shipper>
      <ShipperNumber>1885FD</ShipperNumber>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </Shipper>
      <ShipTo>
      <Address>
      <StateProvinceCode>NC</StateProvinceCode>
      <PostalCode>27958</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipTo>
      <ShipFrom>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipFrom>
      <Service>
      03
      </Service>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      </Shipment>
      </RatingServiceSelectionRequest>
      UPS RESPONSE:
      <?xml version=”1.0″?>
      <RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service>03</Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>4.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>22.04</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>22.04</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery/><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>11.02</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>11.02</MonetaryValue></TotalCharges><Weight>0.3</Weight><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>2.0</Weight></BillingWeight></RatedPackage><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>11.02</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>11.02</MonetaryValue></TotalCharges><Weight>0.3</Weight><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>2.0</Weight></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>
      UPS REQUEST:
      <?xml version=”1.0″ ?>
      <AccessRequest xml:lang=’en-US’>
      <AccessLicenseNumber>5D2B8DCE34FCF538</AccessLicenseNumber>
      <UserId>petstopoffice</UserId>
      <Password>1BOY2girls</Password>
      </AccessRequest>
      <?xml version=”1.0″ ?>
      <RatingServiceSelectionRequest>
      <Request>
      <TransactionReference>
      <CustomerContext>Rating and Service</CustomerContext>
      <XpciVersion>1.0</XpciVersion>
      </TransactionReference>
      <RequestAction>Rate</RequestAction>
      <RequestOption>Rate</RequestOption>
      </Request>
      <PickupType>
      01
      <Description>Daily Pickup</Description>
      </PickupType>
      <CustomerClassification>
      99
      </CustomerClassification>
      <Shipment>
      <Description>WooCommerce Rate Request</Description>
      <Shipper>
      <ShipperNumber>1885FD</ShipperNumber>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </Shipper>
      <ShipTo>
      <Address>
      <StateProvinceCode>NC</StateProvinceCode>
      <PostalCode>27958</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipTo>
      <ShipFrom>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipFrom>
      <Service>
      02
      </Service>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      </Shipment>
      </RatingServiceSelectionRequest>
      UPS RESPONSE:
      <?xml version=”1.0″?>
      <RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service>02</Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>4.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>41.02</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>41.02</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>2</GuaranteedDaysToDelivery><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>20.51</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>20.51</MonetaryValue></TotalCharges><Weight>0.3</Weight><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>2.0</Weight></BillingWeight></RatedPackage><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>20.51</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>20.51</MonetaryValue></TotalCharges><Weight>0.3</Weight><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>2.0</Weight></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>
      UPS REQUEST:
      <?xml version=”1.0″ ?>
      <AccessRequest xml:lang=’en-US’>
      <AccessLicenseNumber>5D2B8DCE34FCF538</AccessLicenseNumber>
      <UserId>petstopoffice</UserId>
      <Password>1BOY2girls</Password>
      </AccessRequest>
      <?xml version=”1.0″ ?>
      <RatingServiceSelectionRequest>
      <Request>
      <TransactionReference>
      <CustomerContext>Rating and Service</CustomerContext>
      <XpciVersion>1.0</XpciVersion>
      </TransactionReference>
      <RequestAction>Rate</RequestAction>
      <RequestOption>Rate</RequestOption>
      </Request>
      <PickupType>
      01
      <Description>Daily Pickup</Description>
      </PickupType>
      <CustomerClassification>
      99
      </CustomerClassification>
      <Shipment>
      <Description>WooCommerce Rate Request</Description>
      <Shipper>
      <ShipperNumber>1885FD</ShipperNumber>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </Shipper>
      <ShipTo>
      <Address>
      <StateProvinceCode>NC</StateProvinceCode>
      <PostalCode>27958</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipTo>
      <ShipFrom>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipFrom>
      <Service>
      59
      </Service>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      </Shipment>
      </RatingServiceSelectionRequest>
      UPS RESPONSE:
      <?xml version=”1.0″?>
      <RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0</XpciVersion></TransactionReference><ResponseStatusCode>0</ResponseStatusCode><ResponseStatusDescription>Failure</ResponseStatusDescription><Error><ErrorSeverity>Hard</ErrorSeverity><ErrorCode>111210</ErrorCode><ErrorDescription>The requested service is unavailable between the selected locations.</ErrorDescription></Error></Response></RatingServiceSelectionResponse>
      UPS REQUEST:
      <?xml version=”1.0″ ?>
      <AccessRequest xml:lang=’en-US’>
      <AccessLicenseNumber>5D2B8DCE34FCF538</AccessLicenseNumber>
      <UserId>petstopoffice</UserId>
      <Password>1BOY2girls</Password>
      </AccessRequest>
      <?xml version=”1.0″ ?>
      <RatingServiceSelectionRequest>
      <Request>
      <TransactionReference>
      <CustomerContext>Rating and Service</CustomerContext>
      <XpciVersion>1.0</XpciVersion>
      </TransactionReference>
      <RequestAction>Rate</RequestAction>
      <RequestOption>Rate</RequestOption>
      </Request>
      <PickupType>
      01
      <Description>Daily Pickup</Description>
      </PickupType>
      <CustomerClassification>
      99
      </CustomerClassification>
      <Shipment>
      <Description>WooCommerce Rate Request</Description>
      <Shipper>
      <ShipperNumber>1885FD</ShipperNumber>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </Shipper>
      <ShipTo>
      <Address>
      <StateProvinceCode>NC</StateProvinceCode>
      <PostalCode>27958</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipTo>
      <ShipFrom>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipFrom>
      <Service>
      01
      </Service>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      </Shipment>
      </RatingServiceSelectionRequest>
      UPS RESPONSE:
      <?xml version=”1.0″?>
      <RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service>01</Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>4.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>63.88</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>63.88</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>1</GuaranteedDaysToDelivery><ScheduledDeliveryTime/><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>31.94</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>31.94</MonetaryValue></TotalCharges><Weight>0.3</Weight><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>2.0</Weight></BillingWeight></RatedPackage><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>31.94</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>31.94</MonetaryValue></TotalCharges><Weight>0.3</Weight><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>2.0</Weight></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>
      UPS REQUEST:
      <?xml version=”1.0″ ?>
      <AccessRequest xml:lang=’en-US’>
      <AccessLicenseNumber>5D2B8DCE34FCF538</AccessLicenseNumber>
      <UserId>petstopoffice</UserId>
      <Password>1BOY2girls</Password>
      </AccessRequest>
      <?xml version=”1.0″ ?>
      <RatingServiceSelectionRequest>
      <Request>
      <TransactionReference>
      <CustomerContext>Rating and Service</CustomerContext>
      <XpciVersion>1.0</XpciVersion>
      </TransactionReference>
      <RequestAction>Rate</RequestAction>
      <RequestOption>Rate</RequestOption>
      </Request>
      <PickupType>
      01
      <Description>Daily Pickup</Description>
      </PickupType>
      <CustomerClassification>
      99
      </CustomerClassification>
      <Shipment>
      <Description>WooCommerce Rate Request</Description>
      <Shipper>
      <ShipperNumber>1885FD</ShipperNumber>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </Shipper>
      <ShipTo>
      <Address>
      <StateProvinceCode>NC</StateProvinceCode>
      <PostalCode>27958</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipTo>
      <ShipFrom>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipFrom>
      <Service>
      13
      </Service>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      </Shipment>
      </RatingServiceSelectionRequest>
      UPS RESPONSE:
      <?xml version=”1.0″?>
      <RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0</XpciVersion></TransactionReference><ResponseStatusCode>0</ResponseStatusCode><ResponseStatusDescription>Failure</ResponseStatusDescription><Error><ErrorSeverity>Hard</ErrorSeverity><ErrorCode>111210</ErrorCode><ErrorDescription>The requested service is unavailable between the selected locations.</ErrorDescription></Error></Response></RatingServiceSelectionResponse>
      UPS REQUEST:
      <?xml version=”1.0″ ?>
      <AccessRequest xml:lang=’en-US’>
      <AccessLicenseNumber>5D2B8DCE34FCF538</AccessLicenseNumber>
      <UserId>petstopoffice</UserId>
      <Password>1BOY2girls</Password>
      </AccessRequest>
      <?xml version=”1.0″ ?>
      <RatingServiceSelectionRequest>
      <Request>
      <TransactionReference>
      <CustomerContext>Rating and Service</CustomerContext>
      <XpciVersion>1.0</XpciVersion>
      </TransactionReference>
      <RequestAction>Rate</RequestAction>
      <RequestOption>Rate</RequestOption>
      </Request>
      <PickupType>
      01
      <Description>Daily Pickup</Description>
      </PickupType>
      <CustomerClassification>
      99
      </CustomerClassification>
      <Shipment>
      <Description>WooCommerce Rate Request</Description>
      <Shipper>
      <ShipperNumber>1885FD</ShipperNumber>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </Shipper>
      <ShipTo>
      <Address>
      <StateProvinceCode>NC</StateProvinceCode>
      <PostalCode>27958</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipTo>
      <ShipFrom>
      <Address>
      <AddressLine></AddressLine>
      <City>Chesapeake</City>
      <PostalCode>23322</PostalCode>
      <CountryCode>US</CountryCode>
      </Address>
      </ShipFrom>
      <Service>
      14
      </Service>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      <Package>
      <PackagingType>
      02
      <Description>Package/customer supplied</Description>
      </PackagingType>
      <Description>Rate</Description>
      <Dimensions>
      <UnitOfMeasurement>
      IN
      </UnitOfMeasurement>
      <Length>12.00</Length>
      <Width>9.00</Width>
      <Height>2.00</Height>
      </Dimensions>
      <PackageWeight>
      <UnitOfMeasurement>
      LBS
      </UnitOfMeasurement>
      <Weight>0.25</Weight>
      </PackageWeight>
      <PackageServiceOptions>
      <InsuredValue>
      <CurrencyCode>USD</CurrencyCode>
      <MonetaryValue>77.99</MonetaryValue>
      </InsuredValue>
      </PackageServiceOptions>
      </Package>
      </Shipment>
      </RatingServiceSelectionRequest>
      UPS RESPONSE:
      <?xml version=”1.0″?>
      <RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service>14</Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>4.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>127.04</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>127.04</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>1</GuaranteedDaysToDelivery><ScheduledDeliveryTime>12:00 Noon</ScheduledDeliveryTime><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>63.52</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>63.52</MonetaryValue></TotalCharges><Weight>0.3</Weight><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>2.0</Weight></BillingWeight></RatedPackage><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>63.52</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>63.52</MonetaryValue></TotalCharges><Weight>0.3</Weight><BillingWeight><UnitOfMeasurement>LBS</UnitOfMeasurement><Weight>2.0</Weight></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>

    • #52481
      Anonymous
      Inactive

      Hi Karen,

      Thank you for providing the details here.
      You are getting this error only for two services which are not eligible for that destination.
      – 2 day AIR AM
      – Next day AIR SAVER

      You can verify this by checking in the UPS calculator – https://wwwapps.ups.com/ctc/request?loc=en_us

      Services like Ground, 3 day select 2 day Air are all showing the correct rates.
      So the plugin seems to be working correct.
      Kindly let us know if you have a separate understanding.

    • #52551
      Anonymous
      Inactive

      So how can I fix this?

    • #52554
      Anonymous
      Inactive

      Hi Karen,

      These are not error messages, they are debug data showing in the cart/checkout page, you can disable those in the plugin settings->Debug Mode-> Uncheck the option. The debug data should go away.

      Regards,
      Lorenzo
      Team xadapter

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