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    • March 12, 2018 at 1:31 pm #66471
      Anonymous
      Inactive

      Dear sirs:

      I buyed the plugin but after configuration try to “print” an invoice and a label from the “orders” panel in wordpress.
      The screen remains white after loading. Opening the developer tools in Chrome: “Failed to load resource: the server responded with a status of 500 (Internal Server Error)”
      WordPress 4.8.5 / WooCommerce (3.3).
      Nevertheless, the invoice is sended to customer by mail.
      Thanks!

    • March 12, 2018 at 4:48 pm #66483
      Anonymous
      Inactive

      Hi,

      Please share us your server error log via support.

    • March 12, 2018 at 6:48 pm #66504
      Anonymous
      Inactive

      Please Mark, what log do you need?
      Thanks

    • March 13, 2018 at 12:52 pm #66561
      Anonymous
      Inactive

      Hi,

      The server error logs which would be found in /var/logs/ in the FTP root directory of your WordPress installation.

    • March 13, 2018 at 10:15 pm #66645
      Anonymous
      Inactive

      The problem seems the part where the plugin gets the “fee”. My woocommerce instalation doesnt have “fee” parameter in products.
      In the labels the problem seems to be “box name”
      Thanks

    • March 14, 2018 at 7:29 pm #66790
      Anonymous
      Inactive

      Hi,

      We have fixed the issue. The update will be released in a day.

    • March 15, 2018 at 4:21 pm #66862
      Anonymous
      Inactive

      Hi! It seems to be OK now.
      Thank you very much!

    • March 15, 2018 at 4:52 pm #66863
      Anonymous
      Inactive

      Hi,

      Leave us a review if you are satisfied with the plugin and support.

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