Endpoint / Authorization Mismatch

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    • #60725
      Anonymous
      Inactive

      Hello

      If I run the API against Canada Post test servers all seems to be OK.

      If I run API Live, I get no reply.

      Debug tells me:
      Canada Post RESPONSE:
      <?xml version=”1.0″ encoding=”UTF-8″?> <messages xmlns=”http://www.canadapost.ca/ws/messages”&gt; <message> AA002 <description>There is a mismatch between the endpoints and the authorization. Please ensure production keys are used with production endpoints and development keys are used with development endpoints.</description></message></messages>

      Resulting in my Cart telling me:

      There are no shipping methods available. Please ensure that your address has been entered correctly, or contact us if you need any help.

      I’m clueless where to go from here. Help please….

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    • #61608
      Anonymous
      Inactive

      Hi Thomas,

      Your Test credentials will not work in the Live mode. In order to have the “Live Credentials” from Canada Post and also make sure that the Production key option is enabled on your plugin settings page.

      Let us know if you have any query.

    • #68583
      Anonymous
      Inactive

      how do I make sure the production key option is enabled on my plugin settings?

    • #68587
      Anonymous
      Inactive

      Hi Jessie,

      In the plugin settings page, you will see an option “API Mode”. just select “Live” in it and put in the live credentials and you are ready to go live.
      I have attached the option for your convenience.
      https://ibb.co/cb7tZx

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