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Hello. We have been using this plugin for a while now, but there is one thing we do not get to work. When we check the box for the option to delete existing products, it is not working. The product which are not in the CSV file are still there in the webshop. Can you please help us with this, since it takes too long to filter out the removed products by hand.
I also have another question. Is there an easy way to check if the automatic import through FTP has actually been doesn’t seem to work automatically anymore.
Best regards, Jaimy
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Hi,
We did not find any issues with the delete existing product option in our testing sites. Import log would be found under WooCommerce>Status>Logs>csv-import- log.
Reach us via support if the issue persists.
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It does not work for me either
I can see the Import log , but what it all means is a mystery -
Hi Neil,
We are already communicating this issue via support. Let us know if anything via the same ticket.
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