Delete Existing Products

XAdapter Forums Product Export Import Plugin For WooCommerce Delete Existing Products

This topic contains 3 replies, has 3 voices, and was last updated by Mark Mark 1 year, 2 months ago.

  • Author
    Posts
  • #73818
    Jaimy
    Jaimy
    Participant

    Hello. We have been using this plugin for a while now, but there is one thing we do not get to work. When we check the box for the option to delete existing products, it is not working. The product which are not in the CSV file are still there in the webshop. Can you please help us with this, since it takes too long to filter out the removed products by hand.

    I also have another question. Is there an easy way to check if the automatic import through FTP has actually been done? Because it doesn’t seem to work automatically anymore.

    Best regards, Jaimy

  • #73853
    Mark
    Mark
    Keymaster

    Hi,

    We did not find any issues with the delete existing product option in our testing sites. Import log would be found under WooCommerce>Status>Logs>csv-import- log.

    Reach us via support if the issue persists.

  • #75735
    Neil
    Neil
    Participant

    It does not work for me either
    I can see the Import log , but what it all means is a mystery

  • #75980
    Mark
    Mark
    Keymaster

    Hi Neil,

    We are already communicating this issue via support. Let us know if anything via the same ticket.

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