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Hi,
I’m developing my website and testing out WooCommerce and the FedEx shipping plugin. I currently have a FedEx developer key I’m using to test out my website.
When I create a new order, at the bottom of my Order Details page there is a “Print Label” button. When I click it, I get a return label that ships to me from the customer. I did not hit the “Generate Return Label” button beneath it.
I can’t figure out how to create the correct label. Any help would be great. I do not have the buttons on the top right of my order details page as shown in this link, in the “Create Shipment Label” section:
Any help would be appreciated.
Thanks,
Gord -
Hi Gordan,
In the plugin settings page, there is a field “Ship From Address Preference”. Kindly select the option “Origin address” for this field.
This should resolve the problem of labels showing the swapped address. Let us know if you have any query.
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