This topic contains 3 replies, has 2 voices, and was last updated by elvin elvin 3 years ago.

  • Author
    Posts
  • #8234
    gck
    gck
    Participant

    Hello,

    How can I create a credit note?

    I would like to create a credit note within woocommerce. This is not an order that is to be refunded, but a specific credit for a customer.

    Thanks,

    George

  • #8238
    elvin
    elvin
    Participant

    Hi gck,
    Can you please provide a screenshot of sample credit note. As per our understanding credit note is a receipt given by a shop to a customer who has returned goods, which can be offset against future purchases. A sample credit note is attached it. Is this what you are looking for? If not, let us know your business case in detail.

    Credit Note

  • #8294
    gck
    gck
    Participant

    A customer buys something.

    They return it.

    You issue a credit note (or maybe you might call it an order reversal).

    You issue a refund, or leave the money showing as a credit to the customer.

  • #8304
    elvin
    elvin
    Participant

    Hi gck,

    I hope your question is about WooCommerce functionality. Not specific to our plugin. Please correct me if I am wrong. WooCommerce doesn’t support credit note out of the box.

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