This topic contains 1 reply, has 2 voices, and was last updated by Anindo Anindo 1 year, 2 months ago.

  • Author
    Posts
  • #79381
    courtney
    courtney
    Participant

    Does xadapter charge a fee per item shipped? I was looking at my canada post account on the canada post website and the shipping costs on my website orders section. For example for one package through my canada post account says $9.58 after taxes. My site adds $1 for shipping and handling but the website charged the customer $12.10 for shipping. So there is $1.52

  • #79401
    Anindo
    Anindo
    Keymaster

    Hi Courtney,

    Our plugin will return the shipping rates from Canada Post API, therefore the rates from Canada Post should definitely match. In order to check for the exact issue we will be needing the complete Canada Post Request and Response and the rates from Canada Post website. Video you refer- https://www.youtube.com/watch?v=QBG3hMqWrtI&t=2s

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