Conversion not working

This topic contains 3 replies, has 2 voices, and was last updated by Anindo Anindo 1 year, 2 months ago.

  • Author
    Posts
  • #78902
    Salman
    Salman
    Participant

    I bought this plugin bcz of conversion but it doesn’t work
    I opened a ticket of thinking the reply would be fast but its been 2 day the problem is not solved.
    They answered me asking for credential then there no response from them

    Last time I bought shipping by weight plugin that was good but this one is big pain.
    wasted my 2 days going for a refund

  • #78955
    Anindo
    Anindo
    Keymaster

    Hi Salman,

    We apologize for the inconvenience caused to you.
    As weekends was off for us, we could not get back to you immediately.

    Our team is looking in to your issue and will get back to you via the ticket.

    Regards,

  • #78960
    Salman
    Salman
    Participant

    Hi

    You’re telling me to change my website currency just bcz your plugin doesn’t work correctly.
    you should not write what features your plugin doesnt have in your documentation. Accept your mistake.
    Please get me the refund as soon as possible.

    Thank you

  • #78964
    Anindo
    Anindo
    Keymaster

    Hi Salman,

    We have replied to you on Premium forum. Kindly check the ticket.

    You can keep the ‘Store currency’ as USD, but in the plugin settings you have to set it as AED and provide the conversion rate of AED to USD. (screenshot – http://prntscr.com/kqlmsq )

    rates after change- http://prntscr.com/kqlmil

You must be logged in to reply to this topic.